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February 2024 by Bryan
Easy great service here. I came to mail documents and Amy was very friendly and helpful. Mike got me double the value on some printer paper and made it worth signing up for rewards. Awesome folks lovely store.
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February 2024 by Joyce T.
If one of your two self service copier/printers is down completely, there is a line of five people waiting to print, the store closes in 40 minutes, couldn't one of the four people working there help print some of the documents behind the counter? Only two other customers in the entire store. .Customer service - not a priority. A shame. This used to be one of my favorite store.
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January 2024 by Dorothy Matthews
Very good customer service from Saleh!
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January 2024 by Eugenia Luca
Office Depot's employees are professional, helpful and curteous.Today I mostly appreciated SALIH, a kind and very attentive man. He opened a second check-out line to effectively clear the customers in the row to checkout.
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January 2024 by Roberta Henderson
I had numerous pages to copy from a book and a magazine. The staff was wonderful! They assisted me with my task. I couldn't have done it without them! Very pleased!
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January 2024 by Jillian Marconi
The store refused to let me return an item I bought online that arrived damaged, even though I contacted their customer support first and they said I could. Contacting their customer service after that has been nothing but a pain. Office Depot's customer service has significantly gone down hill. They literally ghosted me. After being a loyal customer for 20+ years, I will no longer shop there and will only shop at Staples. Amazon, Macys, Home Depot, and many other stores have a much easier return policy especially for items that arrived damaged. Shame on Office Depot for their poor behavior and unprofessionalism.
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January 2024 by Quentin A.
I went into Home Depot a few minutes before 7:30 - not realizing they closed the Fedex portion at 7:30. The manger was extremely helpful with finding me the right box that fit the equipment I was sending, wrapping and taping it up for me. He went above and beyond- cheerfully, which inspired this review. If there are more people like this in the world- there is hope for humanity yet.
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November 2023 by Ann Love
Ordered some business cards here… they looked fabulous. Were done really fast and service was great
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November 2023 by Ally T
I ordered item online and showed up to claim it.The customer service at this location is quite shaky. I asked the man behind the counter for help claiming item, he had an attitude that I dared interrupt him.There is little traffic and very little service at that location. You are on your own.
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October 2023 by Alicia Pryor
Very helpful staff ensured that I understood how to place my online order for printing and it was promptly delivered.
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September 2023 by Angela Love-Zaranka
The associate was transparent that there were too many jobs ahead of mine to have it done the same day. Plus, they had a machine down. Even with all the chaos, they were kind and professional and directed me to the self-serve printers. I was able to purchase upgraded paper and perform the printing myself. Easy and convenient. High quality product. Very helpful staff, even the weekend before school started in the area!
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September 2023 by Ryan Goss
DO NOT SHOP HERE! The customer service is horrible here. I walked in to get a sample print made today and was turned away after waiting as I was instructed to do by the employee named Reina. Apparently the “print specialist” Reina had an overdue project she was working on and didn’t have time to address my printing needs. When I asked if anyone else could help me, the staff told me that she was the only person that could print for me. When I asked how long it would take, Reina rudely told me that she doesn’t know because she didn’t know how to use the machine. The level of incompetence is astounding. Reina doesn’t know what she’s doing and shouldn’t be employed here. Also, the other two staff members are unprofessional and unprepared to handle a customers’ needs outside of their assigned roles. This place has been a joke for a long time and I will never do business with them. I’ll be making a complaint to corporate and the better business bureau as well. This location needs a whole new staff that actually cares enough to do their job. If I could give zero stars, I absolutely would. This location is a failure.
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September 2023 by Ra Sor
I needed to print some copies for a very important meeting. I walked into this store and asked a gentleman where I can do this. He just pointed to the printers and walked out. I went to the printers and there was a customer printing a lot of pages and only one printer was working. I was waiting for some time and was about to leave but Tristin came to the rescue and fixed the other printer. To be honest she was the only helpful employee being a cashier, stock person and actually helping customers. The rest seem to ignore customers. Thank you Tristin for helping me and hope you are rewarded for going above and beyond!
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August 2023 by Carisa J.
All the staff currently working here is very kind and patient, they are taking their time to help everyone and teach those who would like to do it on there own.
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August 2023 by Seth Thomson
Extremely poor customer service. Don't you dare ask anyone for help, they are having teachers day, so screw everyone else. All they do is talk talk talk, at least use ur tongue to help a customer. You won't loose a leg if you show me where the item is and life will go on, hopefully.
