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April 2024 by Sharon Blanchet
Excellent in-person system, tools and attention provided to me re: transferring quarterly payments from my external bank to my NFCU business account.
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February 2024 by Monique S.
For the most part this Navy Federal has been very effective. Navy Federal's branch delivers exceptional service with a comprehensive range of financial products. The staff exhibits professionalism and expertise, catering to diverse member needs with efficiency and courtesy. The branch's layout is well-designed, promoting a comfortable and organized atmosphere for transactions and consultations. Additionally, the branch's technological infrastructure enhances convenience, facilitating online banking and digital services seamlessly. Overall, Navy Federal's branch stands out for its commitment to excellence, providing members with a superior banking experience characterized by accessibility, reliability, and personalized attention.
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January 2024 by Eve Brinkmeyer
Just stopped in for a deposit and was so happy with the personable and friendly service provided by Clayton today! Navy Federal in general has always been amazing, but their staff is always a step above!
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January 2024 by free electrons family
Absolutely customer-friendly staff and services.
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December 2023 by Rino Guerrero
Moving to the DC area and had a Mortgage discussion appointment with this office. The representative, Mrs Iolanda, was amazing in taking care of us fellow Navy family by talking about the area, and provided helpful tips about buying homes. Highly recommend NFCU for Navy family employees taking care of other Navy families.
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November 2023 by doctorsam56
That's a Premier Navy Federal!
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November 2023 by Angela Cook
Sometimes, I use their ATM.
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August 2023 by Philip Taylor
Helpful and knowledgeable staff. Citibank should take note.
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August 2023 by Joseph P.
Navy Federal credit union is Not flexible at all. Applied for a credit card and small loan and was denied on both products and appealed .After all of that, they still denied me.
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July 2023 by Yuliethvelyn Lovera de Diaz
24 hours ATM ??
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July 2023 by PA Transport
Snail service.
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April 2023 by Ashley
Alexander was so helpful! I appreciate him taking his time to help me. Great attitude and 10/10 service! Thanks again.
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April 2023 by HannahP Rivera
Good gud evening y’all. I feel appalled for being a member over 2 1/2 decades, I meant to change my name on my shipping labels with Harland Clark their subsidiary and oversight agency of personal postal labels. I am also distressed because sir Michael was NOT compassionate nor professional. Most of their tellers and clerks Would be clarifying what documents I needed to have the name change including updated Social Security card and birth certificate, and I’m a legal resident of Virginia Commonwealth. I felt being racially profiled and he basically said that I had forged my Social Security card, and my marriage certificate/vital statistics report”licensed and endorsed by J.Gregg Parks in 2020Nov (post -COVID strains Post Coronavirus epidemic and brutally disastrous Universal Pandemic) with COL. Cederick was not authenticated, could NOT be accepted back pre-pandemic; however DOB can be confirmed They NĀVY FEDERAL federal bank-teller Didn’t understand I didn’t want Colonel Cedric on my account because I pay mortgage for tiny condo, just simple name change on personal Check accounts.Woah. As if I really have the equipment and water-powered-Microsoft machines to make an identification card and Social Security card?!?; and he proceeded to Tell me my military sponsor card, when I am the sponsor— was fraudulent, “counterfeit-ly l” crafted”determined to be changed in 2023 MERELY because his father’s rank 06 or 07 level retired after 29 years in the Army with a bet ($$120,000 annually) knows the identification legal Documents process/policies. Micheal or Mick Michael in his name-tag (??!Sp) said (it was approx 16:03hrs today 21st APRIL ‘23) the issuing agency would not accept my name to Julia Roberts or Audrey Hepburn wannabe** for that matters over there at Joint Fort Myers Henderson Hall issuing authority. I feel surely forlorn and agitated by presenting what newly issued legal immigrant BIRTHED TO UNITED STATES citizens, SS. card. And I do have an appointment with USPS 09th May ‘23 to renew 2022 passport. I do not recommend and consider Merrifield or Springfield to cede and provide better service, in the future.“By the way, thanks for listening as I savor reg bergamot Aurantium Bergamia EARL-GRAY tēa baggages with BROWN Colombian sugar granules and 1% horizon-brand-milk this evening, in the next 19/25minutes. May y’all have a splendid weekend uhhh i pray.”
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February 2023 by Ron Pearson
This branch is amazing, everyone is always ready to help. The branch that truly cares. Thank you!
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November 2022 by Lee Jahnke
Convenient location, lines usually not too long
