-
July 2024 by Jacquelyn Johnson
This guy just answered the phone sound stupid slow and stoned! I wouldn’t leave a dead dog over there with him!
-
March 2024 by Francine Casey
I get my oil changed and tire rotation done here. Very good and quick. This shop I have been bring my cars to for 11 years. Love the service.
-
March 2024 by hannah gyekye
Don’t don’t bother going there Juan is the lead mechanic or whoever he is there. He’s a very trash person he’s disrespectful very rude, entitled, and has no self-respect for himself. They will scam you don’t bother going to that place.
-
December 2023 by Ellis Witherow
Gr8 customer service, reasonable and fast!
-
October 2023 by Chernobyl0The0Zone
Took my 2000 Honda Civic Lx to these gentleman and they provided fast and efficient maintenance for my beloved Honda.They got me in fast and replaced a dying alternador with a rebuilt one I brought with me. (Bring your own parts, save yourself some hassle)I was quoted an extremely fair price and work was completed in the time frame they told me.I highly recommend Mt Vernon Auto Repair for all your routine and complex maintenance on your vehicles.I'd give them 10 stars if I could!
-
July 2023 by L Dsse
Used to have great prices. Not anymore. Quoted $360 just for labor to replace 4 spark plugs on a 4 cylinder SUV, plus replace the air filter and cabin filter. Said the work would take one hour. When I pointed out this worked out to $360/hour, the technician immediately said "ok then, it will take 2 hours". Uuhh... not helping. I'm sorry but $360/hour (or even $180/hr) for routine car maintenance labor is a bit much. Again, this was just the LABOR portion of the quote. So I only agreed to have the spark plugs replaced. Nothing else. They quoted over $360, including parts. I knew I was getting ripped off but didn't have time to make other arrangements. When I picked the car up, they claimed it had taken 2.5 hours to replace the four spark plugs. Did some research --- sorry that is well beyond the norm for a simple job of just replacing four spark plugs. Will not use them again. Be warned.
-
March 2023 by Holly Hoffstot
I took my Rav4 to the Gulf gas station on route 1 last Friday for an oil change. I looked in front of my car today with all the rain & could see oil all over the parking lot. I called these wonderful guys (after the gulf guys treated me very bad) They said to being my car ASAP. After waiting about 15 minutes they put my car on the lift and found the drain plug leaking. With great care to make sure they did not damage the plug, they tighten it. Never said a bad word about Gulf and did not even want to charge me. I have been around mechanics my whole life, these guys are the real deal . I always went to the Gulf because its so close to my work. I will walk the extra mile to work for these guys . Thank you for looking out for me today !!! I will be back again !!!Service: Engine repair
-
January 2022 by Daryl Hamilton
I've known the owner Key for quite some time. First met when I was stationed at Ft Belvoir. Always worked with me on giving me a good price and good care of my cars.
-
December 2021 by Dan Rice
Nice group of guys helped me get my motorcycle inspected. I'm hoping they start working on diesels and motorcycles soon!
-
June 2021 by Gabriel Varela
Overpriced and rude. Raised the cost of my repair by $150 when he found out my insurance was covering the cost. Overall very bad experience. Will not use service again.
-
June 2021 by Jon Lammers
Saved me hundreds over dealer.
-
December 2020 by Mark Hurley
I had an oil and oil filter change and the starter replaced on my 2001 Ford Taurus. Jose did an outstanding job on both. In the Taurus, changing the oil filter can be very messy; the residual oil in the filter often spills down the engine block, starter motor, and oil pan. Most shops simply leave the mess and allow the engine heat to burn off the spilled oil. Because the engine block was clean as a whistle, Jose apparently cleaned up the oil--which professional mechanics do as a matter of habit. He also installed the starter according to the starter motor's instructions. How do I know this? Because I read the instructions; Jose clearly did the same as there was a small electrical connection to the starter solenoid that had to be crimped. Most mechanics would have missed this very small detail. Jose takes pride in his work; other shops would have missed the small details of an oil spill and solenoid connection. I will definitely be back to this shop.
-
October 2020 by Thomas L.
This was one of the best experiences I have ever had with a mechanics shop. I was on vacation with my family when the charging warning light came on on the dashboard. I knew we had replaced the battery about a year ago, so I was pretty sure the alternator was going bad. I pulled into the auto zone across from MT. Vernon auto repair. Auto zone tested the battery and said the alternator was bad. I knew the car was not going to make it any further and I was now stuck in a town 600 miles away from home. I asked the Auto ZoneEmployees about Mt Vernon auto repair and they said they were the best! My wife and I went across the street to Mt. Vernon Auto Repair. We were greeted warmly and with a smile. My wife explained our situation to the owner and he said he would be able to take care of us. He said if I wanted to go back to the auto zone and get the part, he would start working on the car. I was afraid we were going to be ripped off due to being out of town and at the mercy of a unknown mechanic. To our amazement we were not only charged a fair price, but a price that I felt was of great value. In addition, we were in, done and on the road in a little over an hour.I am honored to give this mechanic and his staff a 5 star review. The lady behind the counter was accommodating and plesent. She offered coffee or tea and was very nice. I would recommend this shop to everyone. Seriously most amazing experience from a shop we had ni idea about!!Thank you Hamad and staff!!!
-
October 2020 by Richard Teniente
Honest work. We have recieved great quotes and work from these guys.
-
September 2020 by JonnyBgooD 007
Garbage. Untrustworthy and changes pricing. Has attitudes for no reason.
