“Christian is easy to work with, takes time to explain loan estimates to my clients, and provides fully-underwritten pre-approval letters. This is a huge benefit for my clients to get their offers accepted in this tight market!”
“Jake was amazing! When my realtor mentioned 15 day closing, I was like "Sure" (very sarcastically). But whenever Jake told me what he needed I got it for him and it was posted very quickly.
15 days was a bit of a stretch. But oh no it wasn't. Jake told me I was his second fastest close at SIX days (from the time of ratification to the time of closing).
It was such a pleasure meeting him and working with him. Previously I had been asked time and again for the same documentation; not with Jake. One and done each and every time. I filed an extension for 2023 taxes and that didn't even cause a bump in the road. I had some employment gaps. Again those were resolved very easily. Jake told me what to expect with each of these hiccups and we sailed right through them.
And, I have never been a fan of the escrow process. The whole thing is just too vague and the numbers "game" they play to make sure the bank doesn't miss out on a penny is too obscure. I had always thought 20% was needed to avoid escrow, but Jake said that wasn't true. So now I have a 6.99% 30 year fixed mortgage with no escrow. I am just so tickled!
I cannot thank Jake enough for his diligence and savvy in unsnarling the mortgage process. And in only six days! The only thing I am disappointed about is that he will not help me move. Though i suspect he may be a little tired due to all of mountains he moved/eliminated to get this loan done for me.
Thank you to you and your team Jake! Happy 4th!”
9AM - 5PM
8305 Richmond Hwy STE 12A, Alexandria“Thrilled with the exceptional service I received from Kevin at First Meridian. Kevin went above and beyond to ensure that my mortgage process was as smooth as possible - this included responding to calls and text as late as 10pm!
Kevin is an expert in their field. He took the time to thoroughly explain every step of the way, answer all of my questions, and provide ideas that I hadn't considered. His knowledge of the market and the various loan options available was encyclopedic and he tailored his recommendations to perfectly suit my situation.
I highly recommend Kevin to all of my friends and family. If you’re looking for someone who will work tirelessly on your behalf and provide top-notch service, look no further.”
“I highly recommend the Potomac Trust Mortgage Company, and definitely plan on using them again.I needed to re-finance an investment property in a tight timeline, Heath, Heather and team came through for me: They gave me a good rate with reasonable terms AND they did so with stellar service and on-time closing (which was no easy feat).I rarely post a review online and have nothing to gain from this, but they really went above and beyond and deserve a great review. You won't regret working with them (and I plan to do so again if I'm in the market).”
“Jorgina was amazing and extremely helpful! I went into the bank multiple times with issues I was having because of my other bank. I was greeted politely, and explained thoroughly what my options were at this bank. I’m grateful for having such a pleasant experience with jorgina. She is bilingual and such a pleasure to converse with. She didn’t rush me or make me feel like I’m just a number at the bank. Will keep nfcu as my bank for life now!”
8:30AM - 5:30PM
700 N Fairfax St, Alexandria“There simply are no superlatives sufficient to thank Christine Hamilton from the Federal Savings Bank for her fantastic service! Due to my personal situation, Christine Hamilton took what turned out to be an extremely challenging loan approval and successfully navigated me through the process to a successful conclusion. Christine’s personal attention to my financing was deeply appreciated. She answered every question I had and was always there for me when I needed her. It was evident that she really took her time to research all the options for me, and did not just settle for the easiest or most utilized option. I am a home owner!! In every single step, she proved to be friendly, patient, polite, knowledgeable, professional and consistently available to me. I will and would certainly recommend Christine Hamilton at The Federal Savings Bank to anyone I know who needs a mortgage. She is FABULOUS!”
“Had read the dismal reviews and was hesitant to go to this branch to conduct some mundane account business. But because of its proximity to my home I decided to drop in. My experience was a pleasant one....checked in upon entering and waited no more than 2-3 minutes before a young man introduced himself and asked me into his office to discuss my needs. Of course I can't recall his name.......but he was polite, knowledgeable, and attentive. He easily took care of the issues that I needed addressed and, with that, I was on my way. I'm sure that the negative reviews that have been posted were posted for good reason. I simply wanted to share a positive experience for the branch.....”
“Team Fairfax Lending!Wow, where do I even begin? I never leave a review but for this team and especially Nikki I am more than willing to share my story. Seeing the email of congratulations truly warmed my heart and brought a smile to my face. I can't thank this team enough for their incredibly thoughtful message and their genuine care for each client.Purchasing a new home has been an exciting journey for me, and having Fairfax Lending by my side has made all the difference. From the moment I reached out to them, I felt like I was in expert hands. Their professionalism, dedication, and unwavering support throughout the entire process have been nothing short of exceptional. There was never a call missed when I reached out to Nikki to go over information and she made sure with whatever it took from her to help me out when all seemed lost.I'm beyond grateful for the seamless experience they provided and for going above and beyond to ensure everything went smoothly. It's evident that they genuinely care about their clients and take pride in delivering top-notch service.I am more than happy to sing praises about Fairfax Lending and recommend their services to anyone in search of a reliable mortgage lender. Their team's hard work deserves to be recognized, and I'll make sure to spread the word about the outstanding experience I've had.Thank you, from the bottom of my heart, for making my homebuying journey a memorable one. Your dedication, professionalism, and kindness have left a lasting impression on me and even my family, and I'm grateful to have had the opportunity to work with such a fantastic team.I'll be sure to recommend and share my positive experience with others. Keep up the fantastic work, Team Fairfax Lending! You're truly making a difference in the lives of your clients, and I couldn't be more appreciative. And to Nikki thank you so much you were truly a blessing.Warmest regards,Clinton Asiamah”