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January 2024 by Robin zavala
Terrible service
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September 2022 by Janelle S.
Definitely disappointed, even for my low CVS standards. First off, I have never seen so many employees at once at a CVS! And yet they got absolutely nothing done, left everything in the way and maybe me, as a customer, extremely uncomfortable. In all honesty, at a CVS I usually just keep my head down and look around / get whatever I need. I am really writing this review because of my experience today in the store. I walked in around 3:30 pm today, a Friday. I would expect the store to be clean and ready for the Friday - Sunday rush of people but this store had merchandise everywhere that employees were "putting back". The employees through the store were sitting on the floor, moving stock already on shelves around when I walked by and then the second I left would stop and go back to their phone/talking to each other.Now I'm writing this post because at one point I got extremely uncomfortable around the associates. There were two employees in the seasonal aisles that had seemingly barricaded the aisle by putting their stock carts on both sides of the aisle. Now I was in this store was almost 35 minutes and these two female employees did not stock the shelves with items from the carts on both sides of the aisle. I went down the aisle to look and grab a few things as one employee started tickling the other with a feather like item and I was BEYOND uncomfortable. To clarify these two employees made me as a customer uncomfortable, got no stock moved after barricading customers out of an entire aisle on a Friday afternoon and spent the entire shift just straightening random boxes to look busy (additionally some of these items were 90% off but listed full price so they weren't even taking the time to look into the products).When I came to the front to do self checkout there was another customer doing a return and she was mad that she bought an outdated product at which point the employees started harassing HER for buying it!
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May 2022 by Travis W.
Horrible customer service and that's all I'm going to say. You better off going to Duke st
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January 2022 by Nate H.
I've been coming here for years and always experience good customer service. The pharmacy staff are very helpful, especially if you have questions for them. Sometimes the pharmacy line gets a bit long and slow moving, but that doesn't happen regularly. As far as the non-pharmacy portion of the store, I'd say it's on par with any other CVS. Plus, the other shops in this plaza are pretty convenient and accommodating.
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November 2021 by John F.
11/2/21 This place had a lot of things, but the one thing I really needed was completely out. Garnier R2 seems to be pretty popular and many stores don't or can't keep it on the shelf like the other hair dye products. This can be a good thing, but a bad thing too. Nevertheless, when I was looking for this product, I couldn't find it. I did get help from an associate who checked the back of the store, but they were out of stock. I did end up finding this product at Target, but I do appreciate this employee's help.
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October 2021 by Sean S.
Ima keep it real, I don't even remember which CVS this is but they always take care of me so good job CVS
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August 2021 by Danielle B.
I just moved to the area and I actually need to go to CVS quite often for medical supplies. I really like most of the pharmacy staff and the manager is very sweet. My husband has said there is a man that works the pharmacy (20's, tall), who is very rude every tine he picks up. I have however encountered 2 situations that have made me uncomfortable. It wasn't due to the staff, but on two separate occasions, a man was shoplifting and chased out of the store. Another incident was a woman who just stared screaming at the self-checkout. She really freaked me out. I think they should have night security to be honest. Otherwise, I'd give 4 stars
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March 2021 by J J.
I've been going to this store for well over a decade. All of the staff are always very friendly and professional. The pharmacy staff at this store are exceptional! Fetihe, one of the pharmacists, is one of the best pharmacists I've ever met. He definitely gives the best vaccine I've ever had! Another pharmacy staff member, Allegra, is absolutely fantastic and has exceptional attention to detail! I highly recommend this Pharmacy and store. Thank you to all of the staff there for caring about your customers so much.
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January 2021 by WD B.
Ok Service, nothing special. Location near BJs
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September 2020 by Amalia B.
DO NOT GO HERE unless you want someone else to have your personal info. The pharmacist was so rude and horrendous I asked for my scripts back so I could go elsewhere. They gave me someone else's script! Also the pharmacist didn't know what distilled water was.
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July 2020 by Gail B.
The store was neat and clean. Safe distancing was encouraged. I was looking for clearance items. There wasn't much of a selection. The strip mall has quite a few stores.
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April 2020 by Sayed A.
When I walked in the guy was chilling by the counter with his phone. I needed help and saw him talking to a friend or customer I don't know about their haircut.... when finally he was done with chat asked him question about the battery he said " go to the end" with a attitude. Anyways when i got the batteries saw his supervisor, the guy had to take a s*** so the supervisor had to cover, she scanned the stuff i bought and at the end with a smile she said have a great evening I told her you have a better customer service not your associate, i was waiting to hear something but she had a weird laugh and i walked out. Not coming here again
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March 2020 by Carol S.
I tried to use the CVS delivery service for the first time. I am a senior disabled person and wanted to order a few items since I am unable to get around easily. It was difficult to tell if the order had gone through or not and never received a confirmation that an order was received. Then, I heard nothing from CVS. Not a little notice that the items had been shipped. I figured that I was not going to receive anything. Then, all of a sudden I get a notice from CVS that it was going to be delivered today. Most of the items were great, but I had ordered a set of different eye shadows which arrived broken, colors were cracked and blended with the other colors. CVS could have bubble-wrapped my eye shadow kit so it wouldn't arrive broken and not very easy to use now. Never again.
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July 2019 by T S.
BEWARE! DO NOT GIVE CVS ANY INFORMATION. No integrity. No regard for privacy. No accountability. I received a call from Dawn Diaz at CVS saying they used my medical account for someone else's prescription because "they had a similar name." Mind you I live in a different state. I asked what they were going to do to clean my account. Nothing. She was going to look into it and get back to me. Six months. Nothing. You cannot call HQ because they don't answer their phones or messages. Contacted their investor relations person. "Someone will get back to you" 2 months. Nothing. Getting the picture? Never ever give them your information. Who knows what they have done. They certainly don't care.
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December 2018 by Dominik D.
Pretty reasonable franchise as far as location and customer service goes. Their selection of protein bars seemed above average.
