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February 2024 by Bezunesh Alemu
I recently had a disappointing experience at Millennium Tax Services due to the main tax preparer, Mimi. Her professionalism was lacking, as she seemed to assume clients don't understand tax processes and wasn't truthful, making the situation uncomfortable. Her attitude was condescending and disrespectful.However, her secretary was the complete opposite: sweet, respectful, and patient, and made me wonder how such a welcoming and understanding assistant could work in the same environment as someone who displayed such a lack of professionalism.I STRONGLY ADVICE seeking tax preparation services ELSEWHERE to avoid a similar experience. One star only because it is required...the tax preparer certainly deserves NO start at all.
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April 2022 by Yayalem Gobezie
Ladies she is so disrespectfulI have no word she is so bad do not go for tax filing!
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February 2021 by Sertsu Medhin
Excellent and courteous service.
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April 2019 by Sam E
After filing taxes with Mimi we didn't receive the anticipated tax return. I Called her multiple times and couldnt get a hold of her.
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April 2019 by Prabhjot Singh
Very rude service.
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January 2019 by Kay B A
To say the least be very careful with reviewing what is claimed by this preparer versus what claims you put in. I got a call from the tax department and shortly found out the filed amount was way more than I actually filed, not being a tax preparer or having much knowledge about the filing process (Hence why I came here for professional assistance I can trust) I had no idea she over filed without me ever knowing nor asking for anything additional that what I truly spent. I was very shocked, and concerned when I found out, being a rule follower and never having issues especially intentionally. Long story short I was charged, and reached out to her for assistance, as most tax prepares per the tax department would actually help with the charges considering its not the tax filers fault, but after kindly reaching out to her regarding the charge I got no response . Never, coming here again as it's not ok to put an innocent person in trouble with the government or law in general. Mistakes happen fine, but at least take accountability and offer to pay for the errors that were made on her behalf (email was ignored). Will go to someone that files with integrity and professionalism next time.
