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February 2024 by Greg Wentzel
Kassandra Esparza was of great assistance with me in adding a car to our insurance policy with State Farm. And a couple of days later only to help me again take that vehicle off our insurance due to before we purchased the vehicle we found some issues with the car and decided not to buy it. Thank you State Farm
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February 2024 by Nickie Devine
Christina Galletta from Milena team helped walk me through the whole process of filling a SR 22. What was originally deem as a simple process became complicated due to the DMV and their confusing process. My mother recommended me to state farm after I had received a noticed from the DMV; I used to have Geico and they did not let me know the process after canceling them due to me no longer having my car that I'm supposed to get supplemental insurance or else my license would be suspended. It was really irritating. Regardless Christina calmly walked me through it even though I was not a client of hers and helped me through the whole processed. She's been great to my brother and mother as well. They are experts in their field and so great at getting back to you.
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February 2024 by Mary Nguyen
Milena teammates: Christina Galletta, Nigella, Jessica, and all the other coworkers are awesome and such a tremendous help. They work quickly and endlessly to resolve all my issues. They have been great to my family and I couldn't have a better team assisting us. Never seen an insurance company responded as quickly as they did.
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January 2024 by Dexter Ford
Adding a new car to an existing policy today was very easy and made simple by kassandra ,she extremely helpful customer service at its best
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January 2024 by Bella
Thank you to jerry, for helping me getting a great deal for me auto and always giving me great service
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January 2024 by Antonio Amaya
Kassandra esparza is the best ,I truly recommend her to everyone .
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December 2023 by Andrei Skorobogatov
Thank you for your professional work
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November 2023 by William Bundy
My experience with Nigella an agent for State Farm Insurance was excellent. She researched and obtained information needed for homeowners insurance. Nigella was professional, courteous, and a valuable employee for State Farm Insurance. Thank you Nigella!
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November 2023 by Patrick F
My rep at the Milena Bu agency, Chris Galleta is top notch. My former insurer tossed me away like rotten food after an accident, even though I had 5 different policies with them and 20 years of business. All my policies are now with State Farm. Chris is always very helpful, polite, and more importantly, very good at finding me the best rates. In this world of "race to the bottom" customer service, Chris and Milena Bu State Farm agency are a shining star!
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November 2023 by Svetla Nikol
Best agent I've ever had! So happy, will not need to go elsewhere. Milena Bu is highly reliable, prompt, personal and very caring! I am confident my insurance needs are taken care of by her and her excellent team. Love my experience there!!!
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November 2023 by dave smith
As always had a great time dealing with Milena Bu's staff. Went into the office and talked with Nigella Cruz about a getting a copy of my Home Insurance Policy to my Home Equity Company. Without any hesitation, Ms. Cruz took care of my problem. It was a pleasure talking with her and the action she took to complete this action. Very Professional.
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October 2023 by Milena Radeva
State Farm is the best insurance I had .I been with them for some years and I am very happy with them .The staff is amazing, very friendly and quick with response.Highly recommended.
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September 2023 by Vijay Elchuri
It has been a very pleasant and cost-saving experience in speaking with Ms. Milena at State Farm, whose advice, knowledge, and patience could not have been more helpful to us for our car, home and other insurance needs. Thank you Ms. Milena and your colleagues!
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September 2023 by Angel Avalos
Ms. Nigella Cruz is top notch! She is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. Answered every question i had without hesitation. She actively looked for the best rates and coverages. If she can’t offer you a better deal than the company you are with she will tell you. Definitely a person who cares for the customer.
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August 2023 by Nadeem Jafri
I experienced a highly professional and helpful customer service from the office. Thumbs up for Ms. Nigella Cruz who help me to get auto insurance for my family and provided exceptional customer service. She answered all of my questions and provided me the solution I was looking for. I would love to recommend services of Ms. Nigella to all my family and friends. ???
