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February 2024 by Jacobi Barfield
Big Mike had great customer service . He really took care of me and treated me like family. Serviced my vehicle in a timely manner and helped me get rid of my headache!
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February 2024 by Rachelle Ellison
Very professional and Friendly. Everyone here makes you feel like family. They take excellent car of my car
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February 2024 by Kristen Brandon
Awesome Awesome Awesome very friendly. Mike was so helpful and kind I really appreciate their fast and excellent service
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January 2024 by Brandon Burrows
I'm pleased to share that Midas Auto Shop did an outstanding job completing an emissions inspection on my truck. Their service was efficient, thorough, and the staff was courteous. I give them a solid 5 stars for a hassle-free experience.
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January 2024 by Just Jamie
Great shop and service.
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January 2024 by MANUEL GUERRERO
Good attention
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January 2024 by Claire O.
Adam - you are the best! On most occasions, getting a car fixed is equivalent to stressful, exhausting & expensive experience - & that is presuming the repair is successful & done with efficiency. BUT to my surprise, even on this icy Saturday in January? Adam made this whole dealio quite the opposite -- I never thought getting my daughter's Mini Cooper fixed would bring such a smile to my day!
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December 2023 by stella owusu
Fixed my problems,just expect expensive but good service
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December 2023 by Lauren Hetrovicz
Adam and Jerry are exceedingly committed to this business and servicing cars with integrity. I have been here twice, once to get my new tires put on and get my coolant flushed and changed, and the second time today where I had my brake fluid flushed and changed. Adding to this, I am so pleased because Adam was honest about the state of my battery whereas the dealership I went to previous wasn't. Thus, I highly, highly recommend this place... which puts me at a potential disadvantage because I might have to compete with new customers, but the truth is the truth, so I'll say it! :)
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November 2023 by Daniel Tyler
I’ve been using this Midas for 5 years for routine maintenance, but they failed me this time.I asked for them to check specifically check on my battery, as it’s been dying from time to time. They assured me everything was good to go for my road trip. Well now I’m stranded in South Carolina.. thanks.
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November 2023 by Phil Newman
My wife and I recently relocated from New England. Our son highly recommended the Midas location on Duke St in Alexandria. We were very pleasantly surprised with the exemplary service, attention to detail, and great customer service we received. We were impressed that most of the customers greeted Adam or Jerry at customer service by their first name and felt confident that they were not only getting the best service, but the best price. They were both very patient to explain the service and costs. We were pleased with the tire rebates which helps our budget. Before you go anywhere else go in and see them or give them a call. You will be glad you did. There is Never any pressure and that feels good. It is just genuine, sincere customer service.
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November 2023 by Karrie Taylor-Doxey
This Midas shop is the best. My husband and I have taken our vehicles here several times; Jerry and his team always treat customers like family. They are honest, get the job done, and don't over charge. Highly recommend.
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November 2023 by Jason Treffry
I’ve lived in 10 states and this is the best auto shop I’ve been to! They explain their game plan and are very kind aka the front desk customer service personnel are awesome and T hat’s rare to find at an auto shop. Also, the quality of work is top tier as well! I wouldn’t give 5 stars just for being nice people. Don’t be afraid to bring your vehicle here or to simply call and ask questions, they’re super helpful!
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November 2023 by moses hadji
I had a leak on my vanThey checked it upon my request , in five minutes they had diagnosed the problem , it took them around 2 hours to take care of that oil leak.Very courteous and professional, super fast too.Thumbs up
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November 2023 by Kevin M.
Adam was wonderful and extremely honest! I had received an estimate to replace my entire exhaust system in my 2008 Acura TL for $2100 from a nearby service station. I smartly did some research and went to Midas on Duke Street. Adam said they could repair the damage for about $350 and it did it within an hour+. Adam gave me some suggestions (no pressure) on some future repairs after I asked how my brakes were. He was spot on because I knew that my rear brakes were fairly new. I have found a new place to take my vehicle..........nothing is cheap today, but knowing you are not getting hosed gives peace of mind when writing that check!