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February 2024 by Connor Murphy
The cashier was super friendly!
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January 2024 by Lina Lina
It's a messy store, with bunch of unprofessional employees. I came to pick up an online order, and noticed that one of the items was slightly damaged. I told the employee that I either don't pick it up, or return it immediately. For some reason he told me right away that I will get a gift card instead of a refund. I was confused why. He was relatively rude, and still gave me a gift card. No explanation why.... The store is dirty and unwelcoming. Will not come back for sure and will not recommend it to friends.
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January 2024 by Dina Chevez
This used to be a great in store shopping experience. I did an online order which was thankfully ready and accurate when I got there. I went in to walk around and it was a disaster zone in the yarn aisle. Many many skeins of yarn pulled apart and missing labels making it hard to shop. Every aisle with shirts in it was a disaster. There was freight staged throughout the store and no one working on any of it. I just grabbed my pickup and didn't get anything extra. (The 1 skein of yarn I got was also missing its label)
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January 2024 by Louise Crawford
Love shopping at MICHAEL'S. I used the Online Purchase Pick Up Service for the first time. My ORDER was ready when I arrived at the Store....
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December 2023 by K L
Do not do pick up orders at this location!!! I placed an order for pickup today, got an email shortly after saying my order was ready for pickup, only to get there after work and wait 30+ minutes to find out my order was nowhere to be found. Keep in mind I’ve been charged for the full order, including redeeming a rewards voucher I now have to get reissued through customer service. This is the third time I’ve ordered something from this location and it not actually be ready. There were 3 other people waiting on orders, all visibly frustrated. Someone is obviously not doing their job. I really don’t want to be a jerk about this, but everything about what happened could’ve been completely unavoided if someone just bothered to do the bare minimum of their job.
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December 2023 by Evangeline Graves
I was looking for color to bring out my kitchen and dining area. Michaels had a great selection of floral pieces in various colors.
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November 2023 by Karen Wilkins
I ordered some craft items online. I received an email telling me my order was ready for pick up. I drove 35 miles to retrieve my order. As I am pulling into the parking l received a second email telling me my order was canceled. I was very unhappy.
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October 2023 by Justin McCroskey
Sheena was super helpful. Easy and great experience for my needs
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September 2023 by Prime Directive
Excellent store, Michael's is a classic for a reason.
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September 2023 by Vonda Mac
Purchased custom frames for 2 paintings and they did a great job. The employees were very helpful.
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September 2023 by Rich Hesse
Great place to find things for crafting and they did an excellent job of framing a picture.
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September 2023 by Roshawn Marshall
I know that I can always come to Michael's and get my supplies when I start working on a project.
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July 2023 by Jenna Pereda
Michael’s is my happy place. i love their variety of art and crafts supplies. They always have great deals and an amazing rewards program. I’m a frequent sHopper ant this location and the store is always clean and the staff is consistently very polite and friendly.
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April 2023 by Choose LOVE
They always seem to have every little nuanced item I'm looking for. Crazy.
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March 2023 by Toni Session
I love this location. I go for beads and there is always a wonderful selection.