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November 2023 by E. D.
They are like family as they understand my vehicle and remember you from visit to visit. No hassle- no pressure on any additional recommended repairs. Great- friendly- responsive service each and every time.
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September 2023 by Amy C.
My SUV needed an oil change and neither my husband or I had time to take it to our usual mechanic in McLean. I came across Lube-It on Google Maps so I decided to give them a shot. I was in and out in less than 20 minutes! They gave me two options for the oil change and asked me if I also wanted to change the brake fluid and washer fluid. I declined as I still intend to take the car into my mechanic. I was happy they didn't insist and didn't try to up-sell me. I would come back.
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September 2023 by Tracy Rudy
I have been going to lube it for probably 15 years and 3 different cars, and I will keep going back (even though I live in DC)! They are knowledgeable, honest, and fast, and they are appreciative of loyal customers. They always check out the vehicle and tell me what services are needed now and what can wait. I knew I was due for significant work on my 10yr old Jeep Grand Cherokee: oil change, transmission/ differential service, front and rear brakes. They made sure that I understood what each would entail and what it would cost up front, and even called me to give me an update on the work and clarification on cost for approval, then they gave me a loyalty discount since I was having so many services done that day. These are such warm, hard working people - I love going here and letting them care for the vehicle that keeps me and my family safe!
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September 2023 by Jose Martinez
Amazing people, amazing service, they care about your time and will get you done in a respectful time frame. Will be coming back here every-time.
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August 2023 by Alicia
Been coming here for 20 years. They tried to claim my air filter was dirty by showing me a filter for another car. Who knows how many times this happens.Also the 15 point Full Service sign is wrong. They do not complete all 15 points. The quality of service this place has gone down.
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August 2023 by D Cary
Nice people and fair prices but their website says VA Safety and THEY DO NOT DO THEM.
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July 2023 by Brian
Fast and they are really nice. Most places require drop off or appointments. They change your oil while you're waiting.
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June 2023 by Amanda Owens
Honestly I have been coming here for years and since Cookie has left it has gone down hill. Brought my car back after Carlos said I would get a free oil change because they didn't do a full service brought it back and they didn't change my oil just stuck the sticker. The lady at the front is more worried about her looks then actually working. No English at all and barely understands what you are saying!
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June 2023 by Mary Feeley
Be forewarned they will take advantage of you and state your vehicle needs services that it does not need. They will then charge you an arm and a leg. Avoid.Services: Transmission
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April 2023 by Jerome Phillips
I came to get my oil changed as soon as they opened and I have been sitting here for hours and everybody else is coming and going.
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April 2023 by Miss Maya
I came in today to get an oil change as I've been out of state for several months and and needed to have my car serviced . I got the regular oil change with the $5 upgrade to top off my fluids and vacuum my car. The guy who took my car didn't speak much english. Not even enough time be conversational. So it was hard to let him know about some issues I wanted him to look at. The lady who helped me check in was friendly. I misplaced my debit card and they let me run to the bank and get cash to pay them which I was really thankful for.Another guy who let me know about my oil being low who could speak more English thank me for coming back. I was just happy to find a neighborhood spot to get good service.
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April 2023 by Sheff Richey
I have been going there for years. There's a new crowd of employees. They improperlyimproperly flushed my radiator which is made me take it to my mechanic to be fixed. The workers took forever horsing around with the front office person.Service: Oil change
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December 2022 by Nancy Marcus
Super service …. From desk help to well qualified mechanics !Services: Tires
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November 2022 by Joe
They will likely try to replace anything thats past service date, even if it looks fine. Prices are expensive. Cabin filter change was $40. It's like $10-15 on Amazon.
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October 2022 by Alex Kuester
I have been going here for 20+ years, they do great service...
