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April 2023 by kate A
I can't elaborate enough how much this place means to me. My husband and I are newish to the area and have taken each of our cars a few times. They are so incredibly forward and upfront about what services you need/ don't need, etc. And our cars are always done quickly for an incredibly fair price. They really live up to their name. I can't say 'thank you' enough for providing honest, prompt & quality service. Top of the tops... bless y'all & many thanks.Service: Auto maintenance
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November 2022 by Miguel Guzman
Awful customer service. Called to get price and has the phone hung up on my face. I did business before here and out of the blue I get disrespected by getting phone hung up on my face
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September 2022 by tinamarie castro
They did amazing work! They are so kind and great communicators and they stick to their word. I will definitely be coming here for all my mechanic needs. They did my air conditioning fan blower.
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August 2022 by Dream S.
First let me state I would have given this place a least 4 or 5 star. But because the staff not the management I had to drop the rating to the lowest possible. Long story short my car was blowing hot air and no other shop had anti freeze on stock. I had just removed bags from my backseat and placed them in my truck. While waiting I noticed that one of the employees the heavy one was blocking my view from looking at my car since I was in the waiting room. When the process was over and I paid the bill I drove home and to my horror a peace in the back of my card was missing. You can see the imprint of the as plain as day. Now, if that piece was missing prior going there then that was on me but the fact of the matter is that part was removed right in my presence. The next day I went back to the shop and told the manager/owner what happened and he said that was impossible for he trust his employees and that he as 4 cameras in that area. I reported the incident to the Fairfax police department. The manager is cool but the people who works for him that's another story. I will NOT be going back there. Beware!!
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May 2022 by Brooke Turner
Hassan was incredibly informative and kind. They replaced the compressor and condenser in my 2006 Jeep Liberty and I am grateful with summer around the corner.Services: A/C installation & repair
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May 2022 by Ted Cash
As a former employee I can attest to the competency of the mechanic and the honesty of the owner Hassan. Mr. Hassan was one of the best employer I have worked for. Hassan never overpriced any customers and many times perform service at no charge. For great service and great price I recommend the place to go is Honest 1 in Alexandria.Services: General repairs & maintenance
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March 2022 by Pat Davis
Excellent service Hassan is very polite and courtesy always meet my car service needs being going there for years never disappoint ?Service: Oil change
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March 2022 by Thomas Burzynski
I have used this company many times have always been impressed with their work ethic, quality of work and prices. I highly recommend!!Services: Engine repair
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September 2021 by Andrew Gabor
Had great experiences with them two years ago, however it’s changed. Right now they seem to be struggling on the communication end and acquiring car parts to complete jobs. Couldn’t get my brakes and rotors fixed over a few days. Hopefully they do better soon.
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July 2021 by Kate Jones
I am delighted to know about Honest-1 Auto Care and their great service. Super proficient and professional, I have decided to switch from the dealership that's been servicing my car to Honest-1. I am in good hands.Services: Wheel alignment
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June 2021 by Jerry Hinn
I came in with a brake wear indicator; they got my car checked in about an hour and gave me the heads up that they were all worn. I had a vacation planned in a few days, so was worried about not getting the work done on time, but Oscar was able to order the parts and, after leaving the car before close on Thursday, got me back on the road early Friday morning, saving the day. Excellent team, and will be back!
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June 2021 by Keith M.
Driving a beater truck that is need of TLC. These guys have been awesome. Work is done right and at a reasonable price.
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May 2021 by Daryl Holly
Still waiting on them to fix the last problem from about 6 months ago...they text me and ask how service was I responded then nothing
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May 2021 by David Plate
Great service and friendly staff!
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April 2021 by K B.
Always honest with me! Never try to add more things just to get money and they even tell me what I can do myself to save money! Love this place.
