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February 2024 by Raheem Williams
They left my oil cap off after the last oil change for my Ford Mustang (a sign they rushed the work and made rookie mistakes). I don't drive much, so I didn't notice immediately until a funny smell arose. I popped the hood, and the oil cap was still under the hood but clearly not attached. They grossly overpriced a basic rear wheel bearings replacement yet I got it done (well) at a fraction of the cost from the shop next door. I wouldn't feel comfortable going back. They are scammy.
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February 2024 by Tedros Tekeste Kidane
The five stars is just to not ruin your rating.Okay, the staff were polite and nice to talk to. But their price is VERY VERY VERY high. I went to fix my prius which had ABS and Brake warning light and after a check up (which by the way you have to pay $160 whether you fix your car or not) they say that I need almost $4K to fix the ABS system. At the end of the day I end up with a bad news and paying $150 (they didnt have change and left the $10) for nothing. But, fortunately, I ended up fixing my car with less than $1K without paying any checkup fee. Therefore, as a friendly advice, I encourage you focus on the services you provide as much as the money you want to get paid. Im hoping you will take this as a constructive suggestion. Have a nice day.
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February 2024 by Leah Glantz
Carlos was wonderful in trying to help me with my sunroof issues. While his business couldn’t help me he gave me some other local recommendations. Will definitely be back for any other automotive needs!
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January 2024 by Blake Major
These guys are fantastic! They go above and beyond every single time I talk to them. Bobby, the owner, is not only knowledgeable but is friendly and always looking for ways to help and make things easier on his customers. Highly recommend them to anyone who asks.
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January 2024 by Shermane Sooh
I love every interaction I've had with this place. Even when it was the news that the repairs were not advised for my car considering the cost and the cars worth. They saved me on a morning when my car lit up like a Christmas tree thanks to a wire chewing rat. They got my car in immediately, dropped me at work on time and my car was done and ready for pick up by lunch. What more is there to say?? ??????
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January 2024 by Al Gibbs
Outstanding service and professional advice A+++Services: General repairs & maintenance
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January 2024 by T T
Great excellent service as usual. Fast, courteous, friendly non car salesman type atmosphere, thank you.
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October 2023 by Sean Ro
One of the best mechanics in the DMV area. After moving to the area two years ago, I wanted to find an honest mechanic who could help me maintain and repair my vehicle. George Town Auto was the establishment that was able to achieve everything I needed. Super insightful when inspecting your vehicle and offers recommendations to further maintain the longevity of your vehicle. I would highly recommend this shop for anyone who wants their vehicle to be repaired or just a simple oil change!Also, they have two awesome African Grey parrots and a Macaw (rest in peace) that are entertaining to watch.
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September 2023 by Liam A.
Disastrous Experience with Georgetown AutoI recently had the unfortunate experience of dealing with George town Auto that left my wallet $900 lighter with nothing to show for it. It started when my car was having issues accelerating past 40 miles per hour. The issue led me to seek their services, and I must say, it has been nothing short of a nightmare.First, they diagnosed the problem, which seemed reasonable. They identified a part that needed replacement and quoted me a staggering $900 for the repair. Considering the urgency and the trust I had in their expertise (I've worked with them other times before with no issue), I agreed to the exorbitant cost.However, my dismay didn't end there. After forking out $900, I was excited to get back on the road, only to discover that my car still refused to accelerate past 40 miles per hour. The very issue I had paid a small fortune to fix remained unresolved.When I confronted the auto repair shop about this blatant oversight, they nonchalantly informed me that there might be more issues at play. Apparently, they had not thoroughly inspected my vehicle before jumping to conclusions about the problem, and they were now asking for an additional $700 to address the "new" issue they had discovered.At this point, I couldn't help but feel taken advantage of. I assumed when I contacted them to fix the repair they would have taken the car back and fixed the problem without additional payment. Their lack of professionalism, competence, and transparency throughout this ordeal has left me deeply dissatisfied. It's one thing to make an honest mistake, but quite another to charge a customer a substantial sum without ensuring that the initial problem was even fixed.In summary, my experience with this auto repair shop has been nothing short of a disaster. I am left with a car that's still malfunctioning, a financial burden that keeps growing, and a severe lack of confidence in their abilities. I would strongly caution anyone considering their services to think twice and explore alternative options that value honesty, competence, and customer satisfaction. I'd give them zero stars if I could, but unfortunately the minimum is one.
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September 2023 by Michael Perry
Recommended by a friend who has used this company for 20+ years & now I know why. Bobby, the owner is a consummate professional. This will be my go to for any future repairs. Thanks Bobby!
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August 2023 by Christopher Stevens
I really appreciate the Professional yet personable team. Work that was done was top notch. I trust them!!Services: Vehicle Inspection
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August 2023 by TriForceCode
Can't speak highly enough of the amazing professional service. Honest, great prices, and everyone in the shop was friendly. Thank you to the team at Georgetown Auto!
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August 2023 by Stephen Newton
I've taken several cars to Georgetown Auto since 2016. They are always communicative and honest, do an excellent job assessing any problems, and have very reasonable prices. I took my car in this week, asking them to replace the front and rear brake pads based on my uninformed assessment. They test drove it and took it into the shop and said I still had at least another six months of use so I should come back then, rather than spend the extra money right now. That might be the first time I've gone to a mechanic and they told me not to spend money. Lastly, they've had the same group working on cars at the shop since at least 2016. I cannot recommend Georgetown Auto enough.
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August 2023 by Andrea & Justin
Another great experience. This time for a tire puncture/flat. Professional, honest, efficient and reasonably priced. $46 and 20 minutes to repair, whereas another place stated the car needed a new tire ($380).
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August 2023 by Allen Meizlish
Georgetown Auto ticks all the boxes, and then some!The staff was not only courteous and attentive, they were genuinely interested in understanding the problem and providing the best possible solution. They provided absolutely incredible service, unlike anything I've experienced elsewhere.What truly sets Georgetown Auto apart from the competition is their commitment to complete customer satisfaction. The technical expertise of their team is undoubtedly second-to-none. I felt confident and assured knowing my car was in the hands of skilled professionals.They provided clear, itemized estimates upfront, and the final bill came with no hidden surprises. The transparency of their pricing was refreshing and much appreciated.In an industry often associated with impersonal transactions and pushy sales tactics, Georgetown Auto is a breath of fresh air. They prove that honesty, integrity, and top-tier service can still be found in the world of auto repair. If you're seeking a reliable, customer-focused auto shop with a friendly and experienced team, I cannot recommend Georgetown Auto highly enough. They have truly mastered the art of auto service.Thank you, Georgetown Auto, for your dedication to customer satisfaction and exceptional service. I will certainly be entrusting my vehicle to you in the future.Service: General repairs & maintenance
