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October 2023 by DavidM
My husband and I dined there on Sunday. It was very quiet; there were only five or so other tables occupied. Service was excellent. We started with the bread basket, a salad (shared), and the lobster fritters. I had the mushroom orzo; he had the duck. The food was excellent, as was the service. Highly recommend!
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October 2023 by NatalieO
The staff was wonderful, everyone was so kind. The food was delicious and brought at a great pace to us. They were always making sure we had anything we needed. There were some technical issues they had with their system and they continued to do everything well. Highly recommend!
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September 2023 by AliciaM
Service was amazing. Food was 50/50 chance you'd get something good or something that tasted like an overpriced olive garden dish. Place was absolutely dead inside. Again, great service not so great food.
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August 2023 by Danielle
This would have been a fairly bad review if it had not been for the exceptional customer service skills of Dimitri. I am not sure what his exact role was, possibly manager, but he made up for a terrible waitress. The waitress approached us like she was terrified of us each time, she was very fake, didn't write our orders but then could not remember anything. I never got my appetizer. The worst part was at least twice we heard/saw her verbally abusing Dimitri which made her even more fake and unpleasant to interact with. The drinks we ordered were delicious (blueberry smash and pear cosmo). The escargots which came out after the entree was ok, the snails weren't as tender as I am used to. The scallop entree was perfection. My friends steak was a little overcooked but otherwise good. The creme brulee wasn't as smooth as it could have been and the chocolate mousse was dense as opposed to airy, but all still delicious. Due to the appetizer mess up, Dimitri brought us complimentary wine and then also glasses of grand marnier with dessert. He shared some photos of a recent trip to Paris and was very charming and engaging. He definitely put the silver lining on an otherwise bumpy dinner experience. Great restaurants aren't just about great food... they are about great people who make the entire experience enjoyable. Dimitri makes this place worth going back.
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August 2023 by JimW
Food was excellent. Staff was good. Eating in the outdoors dining area was disappointing, at best. Metal tables & chairs with no pads; no real setup, no lighting other than from security lights on an adjacent building's roof area coming on when it got darker. Outdoors could have been great, but there was no attention paid to making it so. Almost like going to a public park and grabbing a bare table & chairs. Only other couple, for example at one table when we arrived, picked up and moved themselves inside to the dining room. So, we had the entire bare & lonely layout to ourselves. Unexpected and sort of sad. I even suggested that the large outdoors table area could be downsized & roped off for dinner and set up with table clothes and electronic candles to be a nice dining option when the wx is nice. For a "French-oriented" fooding experience.... Would go back for the food; not certain about the dining environment. But, who knows.... Depends on expectations.
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August 2023 by rbdiner
Exceptional service! Food was excellent - we had Caesar and Mediterranean salads, steak, stroganoff, exceptionally juicy chicken, and sides of mushrooms and bread. All delicious. Always enjoy sitting outdoors in the courtyard patio by the fountain too.
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June 2023 by kittypuma
All of the food and wine was delicious! Service was attentive and we really enjoyed the decor, lighting, music, and low noise level. Perfect spot in the area for a romantic date night. Highly recommend and will me visiting again.
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June 2023 by jalexandria
The food was very good. The service was abominable. The steak dishes and the scallops dish were quite good. The lobster bits appetizer was excellent. The duck was ordered medium rare and, because of the delayed service, see below, came well done. Very tasty, but not what was ordered. The courses came out in a disorganized manner. We had to ask several times for our bread basket. The lobster appetizer came out after a long wait and after the salads were served. No sooner was the appetizer on the table than 3 of the 4 mains were on the table. I had literally gotten out of my chair to look for the waiter because the 4th took so long, when it finally came out. All in all, a very disappointing experience.
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June 2023 by CJTJAS
This was our third visit to Bistro Sancerre and our last. The food is consistently fair. This time the mussels had a mealy texture and an unpleasant briney taste. For the lobster fritters, oil was all we could taste and the accompanying salad was way over-dressed. The filet mignon was over-salted. At least the wine was good.
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June 2023 by stephaniej
Visited for an employee 5 year anniversary and we were short on time. They were lovely, respected our next event and we had a great time. Would definitely go back for a full evening
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June 2023 by JBKROOSTER
There were few customers on a Saturday night. A very bad sign! The host and hostess were actually "surprised" to have a custome! The steak frites was of poor quality...you have to have good value in this dish at a French Bistro! Sorry, this restaurant will be "history" soon.
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May 2023 by Mandy
We purchased the Prix Fix Groupon for a three course meal for 2. First time here! I can't rave enough about the escargot, steak frites and chocolate mousse. I think it's the best French food we have ever had. The ribeye steak was cooked to perfection and so buttery. It was a huge piece of meat. The truffle fries were so delicious. Escargot was served with these tiny puff pastries and it was just perfect. Service was excellent and ambiance was so cozy by the fireplace. Can't wait to come back!
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May 2023 by
The whole experience was incredible! Everyone was very attentive and service impeccable. Missed 5 star as the Cesar's salad was not crisp as expected and the chocolate mouse heavy, more strawberries would made it ideal. Other than the salad everything was on point. Fab escargot, we'll done,flavored. Mushroom orzo perfect Steak frites perfect with an amazing sauce. Overall a great experience.
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May 2023 by KelC
Excellent entrees--we had the duck and the burger. Fantastic cocktails. Coffee granite and doughnuts dessert was disappointing. The granite was sweet and syrupy and the saboyan was half frozen, giving it an odd texture. Service was very nice but very slow--others who arrived after us were served and left before us. The wild boar on the menu is no longer offered.
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April 2023 by KevinC
This was an unexpected treat. We were staying at the Westin and were surprised to find that the restaurant was closed. We chose Bistro Sancerre from a list at the hotel desk because it was in easy walking distance. We were very lucky. My wife and I were delighted with our food and wine. I particularly enjoyed the duck which was done just as I like it (a little less rare than most chefs are willing to do). The sauce was excellent. The meal was a quantum step above the usual hotel restaurant. The staff also was friendly and attentive.
