-
January 2024 by Malalai Mohammed
Worst customer service experience I've ever had
-
January 2024 by E Correll
With first abrupt cold spell our Carrier Infinity went down. TJ Fannon provided same day troubleshooting and were able to get replacement parts within a couple days when other companies said it could take over a month and instead tried to sell a new unit. TJ Fannon only charges what they must - very honest people, very technically proficient, very responsive, smaller local business.
-
October 2023 by Kathryn Goodwin Tone
T J Fannon & Sons recently installed a new HVAC system in our home. Jake was great to work with throughout the entire project. Their crews were reliable, friendly, professional, and considerate. We are very happy with the service and our new system. I highly recommend T J Fannon & Sons.Services: Heating system installation
-
October 2023 by Mike Via
I have only used them for large fuel deliveries.
-
September 2023 by S X
Love the boss or owner Mr. Thomas J. Fannon who always carried a calm, patient, professional and honest manner when answered you as a potential client. Was and am, really impressed by our conversation each time with him. That's why after a few years, still remember him due to the great impression reflected by him over the phone! Wish doing business with him, if any possibilities.
-
July 2022 by juan neal
This company is so responsive, customer service top level, and will guide you to the best decision for fuel tank replacement, provides excellent emergency service. Call for any service they provide and you will not be disappointed.
-
July 2022 by Sharron Redd
Fannon has the most disrespectful people working for his business. I called to make a report and the boss hung up on me. I will make it my business to make sure that the person I had the bad encounter with no longer is employed there.
-
February 2022 by Jenifer Leatherland
I love this company. Their staff is friendly and helpful and their services are dependable! I recommend using this company for any of you HVAC needs.Services: Thermostat repair
-
November 2021 by Ian T.
Always responsive, honest, and thorough! They've serviced our home HVAC for several years and have always been helpful and up-front with necessary repairs and have advised as to what is not needed immediately.
-
August 2021 by Peter Haines
Fannon is terrific! I called them on a Friday morning of the hottest week of the year around here because my AC stopped cooling the night before, and the temp inside my house was 85 degrees. Even though they were swamped with work orders, two workmen were able to come by and very quickly replace a part on the compressor that had ceased to work. And they swung by early, too! My AC was up & running in no time flat, thanks to them.Service: AC maintenance
-
August 2021 by Aransan
The blower on my AC inside unit had been going off/on at startup for the past few weeks. ME Flow came out last week and just recommended to replace the unit. Fannon and Sons quickly sent two techs out the same day who took time to diagnose the issue and tighten the electrical connections. So far so good! Great and expeditious customer service!!
-
April 2021 by Gail Nelson
Fast service. Been a customer over 15 years. Always outstanding service.
-
February 2021 by Heather Winkelmann
I found this company via Nextdoor reviews and I am so happy that we did. They are professional, always on time, and know what needs to be fixed right away. I highly recommend them and will use them from now on.
-
February 2021 by Irva & Eric Strobel
Fannon's sons are great guys who know everything about the heating and air conditioning industry especially for residential use. They sold us our heat pump! But you have to make sure you talk to the right people.
-
February 2021 by Jared Jordan
By far the most unprofessional company I've ever worked with. Tried to pass off old parts as new on me and never clearly explained anything they were going to do to fix my problems. Would not recommend to anyone. Tommy was particularly rude.
