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February 2024 by rtshay4
Great knowledge and customer service.Very satisfied customer!!!!
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February 2024 by Ahmad F
I experienced very poor costumer service at Enterprise renter car. The asign to me the smallest car while there were ten more cars.Also they did not explain at the beginning all requirements and dealing procedure. I returned the car on Saturday afternoon at 02:00 PM and it was closed and they told me to leave the car at their parking and put the keys in the key box but still they charged my insurance company for extra two days.
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February 2024 by Joel Young
Great customer service. Had a long drive, car was in great shape, no problems at all.
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February 2024 by Muniyra W
I love the service here! Dy’quest is always a big help. Thanks
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February 2024 by Geoff Allen
Great experience and customer service
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February 2024 by LeVar C Trice
very friendly staff
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February 2024 by Haimanot Dagnachew
Excellent customer service so keep it up!!!
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February 2024 by Anne
Dy'Quest Patterson made renting a car efficient and fun. He filled this neighborhood Enterprise store on a rainy winter day, with positive energy, and that was a lot of help.
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January 2024 by Najib Rozy
Thank you for your prompt and outstanding service!
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January 2024 by Rekha Y
wonderful service and have got a great car to drive
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January 2024 by Simone Putnam
We rented a vehicle over the holiday to visit family and Dy’Quest Patterson and Marcel Guzman were a pleasure to work with. They were very courteous and seemed genuinely interested in proving great customer service. We will rent from this location again!
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January 2024 by Diane Charles
This was my second rental from the Enterprise store on Duke Street in Alexandria - not far from my home. Both times my experience was excellent. The customer service and friendliness of the staff was more than one could ask for. I was reassured both times - when I needed a reliable vehicle to accommodate unusual circumstances - that it was going to work out as I needed it to. I also observed the staff as they interacted with other customers - and I was equally impressed with their consistent care and knowledge of what Enterprise could provide them. I had the opportunity to interact with two different staff members this time and they were very professional and certainly seemed to look out for me. The entire experience, at a very busy time of the year, lifted my spirits and helped me to feel good about the 'investment' of my money in a service that was critical to me at the time. The staff at this store definitely put a very positive light on Enterprise Rent-A-Car and I have already shared my impression with several friends.
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January 2024 by Zeke
Great location, friendly and respectful staff. Wish they had more inventory but that can’t be helped. I even left some presents in the car by accident upon return. And they returned the gifts no problem
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January 2024 by Timothy Fabrizio
Everyone at the Duke Street location in Alexandria Virginia was very model of professionalism and courtesy. They were all as helpful as they could possibly be, and accommodating to a fault. I highly recommend this location.
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December 2023 by Esther Marise
Great service!
