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March 2024 by Caroline Dula
East Coast finished much earlier than expected. The car looks great. I would definitely recommend them and would use them again
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March 2024 by K Harris
I was very happy with my experience at East Coast Collision and would strongly recommend it. They did a great job repairing my vehicle, were very friendly and informative throughout the process, and also dealt with my insurance on the backend once I submitted a claim to State Farm.
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February 2024 by James V
Easy to work with on my insurance claim. Work finished early with helpful communication during the repair.
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February 2024 by Alan Lara
I was in an accident where my rear bumper was broken and I was referred to East Coast Collisions. When I walked in and had my appointment set up they were helpful and talked me through the whole process. I would say they made the whole process seem less because I barely had to do anything besides drop off my car and pick it up. I would highly recommend their shop.
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February 2024 by Scott C.
Avoid the business, I went as it was listed as a preferred provider by State Farm. The staff was very friendly however, the quality of their work leaves a lot to be desired. I brought my car in for repairs to the front bumper and when I went to pick up the car the paint color did not match at all. The employee that I spoke with tried to tell me that it was "pretty close" and maybe it was because it was parked in the shade. He additionally informed me that the manager was gone for the day so I would have to wait until the following week to get assistance.After calls from State Farm they agreed to fix the mismatched paint, in a few weeks when they had an opening.When I brought the car back the manager tried to explain that the fenders and hood on my car were not the same color and that was the problem, unfortunately their repairs did not match either the fenders or the hood. (See attached pictures)Less than 24 hours later, I received a call that my car was done and could be picked up. I arrived and found my car dirty both inside and out. I don't know how they could paint it without cleaning it first. I guess they just painted over the dirt. And they had not even bothered to use the paper floor mats this time, instead they tracked paint debris all over the drivers side to include the floor mats and door panels.State Farm has the pictures and offered to contact East Coast again, but I declined as I am afraid to see what they will do next.I would definitely recommend avoiding this establishment!
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February 2024 by Brittany Weiner
ECC was top notch! They were professional, friendly, punctual! They communicated the entire case step by step and would call with updates. I received my car back sparkling clean and smelling fresh. I will be working with ECC any time I need body work completed moving forward.
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February 2024 by Veronica-Carol Brailsford
A flawless experience! My car looks like nothing ever happened to it. The staff at East Coast was great and my car was ready early! I have NO complaints and would absolutely recommend.
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February 2024 by Michele Swain
I’ve used East Coast Collision several times and have never been disappointed. They’re professional and timely with repairs. Excellent customer service and excellent repair service.
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February 2024 by Awatif Abuzeid
I give East Collusion a 5 star. The repair of my car was superb. The repair was done long before the planned date which was a pleasant surprise. Their staff are both friendly and professional and their office is neat and welcoming. I recommend this place to anyone who needs a repair.
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February 2024 by El Nuevo Taso
Great shop near DC highly recommended professional service
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February 2024 by Beckler
Great folks to work with, and very pleased with the work, but highly recommend
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February 2024 by Spencer Pitcher
Phenomenal experience, they made it so quick and easy and made it brand new again. Just as if my front bumper didn’t get half torn off.
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February 2024 by Joe 24
This is an honest repair shop that does quality work. Professionalism and communications were excellent. I've had two repairs at this shop. Both were handled on the schedule promised and they clearly pay attention to the details. One of my repairs is now over a year old and the paint has held up perfectly. Highly recommended.
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February 2024 by Taylor Christensen
Great to work with and very communicative.
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January 2024 by Minderella Rose
East Coast is THE BEST in the City. These guys have taken care of my car multiple times now and they're always kind, fast, and do a great job. This is the only pace i'll take my car to other than the Dealership. Rafi has been at East Coast for many many years and he's the nicest person you could meet. What a wonderful experience (not that my car got hit LOL) with East Coast, per usual!
