-
August 2024 by Carl Oberman
Donna has been very helpful in navigating new coverages for me. I'm a long-term State Farm policyholder and have been impressed with their fair handling of claims.
-
August 2024 by Mary Campbell
Just a note to say that Mason Lowe at State Farm provided excellent and patient service. He reviewed my homeowner's policy, explained the breakdown of costs, checked on additional coverages for sewer back-up etc., explained various coverages, and, overall, provided courteous and thorough service.
-
August 2024 by David E McGuire
Donna is amazing. We’ve been working with her for years, she makes sure everything is up to date, and above all, she knows who we are. I never deal with a contact center or anything decentralized, I work with her directly, and I love that. Thank you for all your help, Donna!
-
August 2024 by NBC*
I do not RECOMMENDED THIS COMPANY! They are extremely unprofessional and are all over the place! No consistency, professionalism, discipline I can keep on going.
Rudest team!! Mason Lowe and Ujena Hernandez needs training!
When you ask a question you will receive multiple different responses even by Donna Cater her self!
I’ve cancel my insurances with them. I’m now with a more experienced and qualified company. The same items I provided with Donna that her company couldn’t do their diligence was actually all I needed at my new insurance company.
Donna and her team was only giving me the RUNAROUND for literally no reason!! A couple of my colleagues said they also experience the same issues!
-
June 2024 by Sharon Gregg
Donna and her staff are simply the best. Always efficient, helpful and cares about her clients. We’ve had insurance with her for more than 20 years.
-
May 2024 by Khushal Ahmadzai
State Farm insurance led by Donna Carter and her team is one of the best in the business. Always prompt responses and taking care of issues in a timely manner. She will try to give you best rates possible. Doing business with her agency for many years and will continue to do so. Thanks
-
April 2024 by Christian Osborne
Donna worked quickly while also helping us understand the details of our coverage and what we needed to do.
-
April 2024 by Tammy Ignacio
I thoroughly enjoyed working with Donna . I had a challenging experience with my previous agent. Donna has taken the time to explain things to me, to work with me, and to make sure that I have the proper insurance on my cars, my home and all personal belongings. I highly recommend Donna as your agent.
-
April 2024 by Cindy A
I’ve been a client of Donna’s since 2002. I’ve always received the best customer service and I love the new office!
-
November 2023 by Hannah F
She is always a pleasure to work with and has great rates. I got a quote from her and one from progressive and for me with my bundle savings it was half the cost of progressive.She is also quick to reply to an email or call you on the phone. :)
-
October 2023 by Kathryn Wiley
Donna is the best. I trust her and her team and that’s really what so much of us are looking for. Donna always provide exceptional and quick customer service. I recently relocated from out of state and bought a new home and Donna and her team have been very helpful with these processes and making sure I am well covered in terms of home and auto insurance.
-
September 2023 by Sergio Arzubiaga
Aidan has been an absolute pleasure to work with! He is always helping answer all my questions and his customer service is probably the best I’ve ever received. Thank you Aidan and State Farm for always taking care of our insurance needs in a professional and timely manner.
-
September 2023 by Philip Davies
They provide great customer service
-
September 2023 by J valle
Great costumer service. Donna and her team do an excellent job.
-
July 2023 by Rosemary Brown
I recently received a great deal of help from Aidan for which I am very thankful. He reviewed my policy , made recommendations and thoroughly answered all my questions. I appreciated the support and knowledge.Rosemary Brown