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February 2024 by Xavier J.
Thanks to Shelly and Alana. We will never come back to this Costco ever again so rude unprofessional . Store manager Jasmine just taking the employee's side when we got treated horrible and she said don't yell at them but the cashier can said hey hey hey hey to us ? Never treat customers like that. Stay away from this location
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February 2024 by Kaitlin T.
Really rude optical department. Glenise put me on hold for over an hour and just had really bad customer service about not being able to hold a box of contacts so I decided to prepay over the phone. It cut out and she was screaming "hello are you ready to pay up?!" And my husband thought I was on the phone with a scammer lol. Then I stood by the prepaid contacts spot for like 30 minutes before being told I had to take a number when I had been there for quite a while.
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February 2024 by Denise Huntley
A great place to shop. Convenient and affordable. People friendly.
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February 2024 by Thomas B.
Do not take anything to this place! I brought a wheel and tire from my 2024 Lexus RX 350 to Costco Tire shop to have a screw removed and my tire patched. The wheel was NEW with less than 1,700 miles on it. When it was returned to me, someone had gouged an "X" on the inside of the wheel seemingly to mark the location of the patently obvious screw that was in the tire! When I lodged a complaint, I was told "they would have to conduct an investigation", and it seems as if they are not going to take responsibility! PLEASE do not support in any way this kind of unprofessional and incompetent service that intentionally damages personal property!
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February 2024 by Tim F
Well loved it except the crowds and I'll say that I don't think that there's a good time to go. Maybe on week night s right before closing?.
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February 2024 by Albert Wilson
Great prices, gas lines were a bit crowded but moved quickly
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February 2024 by Fredy Valencia
1 hour for 2 pizza
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February 2024 by Matt Romeo
Great deals, tons of selection. Decent food court on the way out. Lowest gas prices around.
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February 2024 by Zack Alcoreza
Lack of customer service. I waited in line to make my purchase. (Long af) when it was my turn to pay the machine tells me that my card is expired which it wasn't. I tried to explain to the cashier she called the supervisor/ manager (hispanic guy round and short, facial hair). The supervisor/ manager said, "it's expired do you want to renew your card right now? I can do that." I said, "no it's not expired" I pulled out my phone showed him my membership number. He replied oh okay it's not expired?!...?? But you have to go to the membership desk to update your account." After showing them my membership wasn't expired it was an error on their end. And still wanted me to go. To the customer service desk. I was in a hurry and they still wanted me to go and wait in line again. I felt it was unprofessional how they handled the situation and how I was spoken to. The issue should've been easily resolved in a professional manner.I won't be returning to that costco again
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February 2024 by Wilson Pineda
Well, they sell a variety of things.
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February 2024 by David Ackley
Some their warehouses carry things that the others don't. I wished they were all identical and all with gas stations as well.
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February 2024 by Daniel L Williams
I picked up my new glasses from eye care. Great patience and quick service. Today. This is my third pair...?Great place to shop. Back to school was a busy time. My family all purchased eye glasses from this store. Wonderful service.I can't get enough of the bargains offered in this store.Always my a great shopping experience. ?
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January 2024 by Roxana Cerna
If I usually buy things much more water.
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January 2024 by S Thomas
When I first joined Costco, I thought I was making a great decision as a full-time doctoral student and educator. Unfortunately, my recent experiences have felt extremely overwhelming.Tire Center—Initial installation was flawed, air sipping from rim. Warranty still granted me a $95 fee for a replacement after facing tire trouble (constant flats and damage when commuting to Costco to put air in tire). The repair wait time: 10:15 AM to 3:00 PM. This was with a 10:30 AM appt in which I arrived 15 mins early.Membership Harassment—I am often treated as if I’m perceived not to have a membership. It feels isolating and quite stressful. For example, as I am waiting hours for Tire Center to call and confirm maintenance has completed, an employee locates and approaches me sitting in the food court area to tell me they needed to verify that I am a member. I inform him that I am a member and have been waiting for my car as I showed my membership at the door during my entry and when engaging with the Tire Center. He insists that my membership has to still be confirmed. I pull myself away from my emails/attempt at working while waiting hours to locate my membership card as requested. He looks at my card and walks off. No apologies for the misunderstanding or aggressiveness when approaching me waiting at the food court. No consideration for the discomfort and treatment.Frankly, this previous review sums up some of my sentiments:My recent encounters at the Costco warehouse have regrettably been overshadowed by an alarming trend that has significantly detracted from what is typically a positive shopping experience—the apparent escalation in the frequency and assertiveness of membership card verifications. While I fully appreciate the importance of maintaining the integrity of a members-only shopping environment, the manner in which this verification process is currently being implemented has become increasingly intrusive, to the point of feeling like harassment.What was once a routine check upon entry has evolved into a persistent and, at times, aggressive pursuit by Costco workers to validate membership cards. The extent of this checking has reached a level where it extends beyond ensuring the security of the store and becomes an unwelcome intrusion into the shopping experience. This not only disrupts the flow of the shopping trip but also fosters an environment of unease and suspicion between customers and the staff.While acknowledging the necessity of protecting the exclusivity of membership benefits, it is imperative for Costco to reevaluate the execution of its verification practices. The current approach risks alienating loyal customers and tarnishing the reputation of a brand known for its customer-centric values.Compounding this issue is the apparent lack of consistency and professionalism in the execution of these checks. Instances of confrontational or abrasive behavior by some workers further contribute to a negative perception and create an environment that is contrary to the welcoming atmosphere Costco has traditionally cultivated.Addressing this situation promptly is crucial not only for the satisfaction and comfort of customers but also for the overall reputation of the Costco brand. A thorough review of the current verification procedures, coupled with additional training for staff on the importance of positive customer interactions, is paramount. Striking a balance between security measures and preserving the friendly, inclusive atmosphere is key to upholding the trust and loyalty of the customer base.
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January 2024 by Yaquelin m
I went to this store because they told me it was better than BJS, but nothing more, it is much more expensive and of poor quality the fruits and vegetables I bought and it is not as cheap as BJS. I convinced myself that BJS is the best option in products and offers, I recommend more bjs at 100 of pleasure pay for card cost I will not return there better I will remain faithful to bjs recommendable this one in bandorn st Alexandria and the best thing you can go to buy with someone else's card and they notice they are there checking photo if it is you oh no that favor because you can send Agus children oh husband to buy