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April 2024 by John Larson
Daryl and team are awesome. Thanks all!
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March 2024 by Bri Fantauzzi
Best place I’ve ever taken my vehicle for repairs. I had repairs done at 1 other place before, car broke down while leaving…didn’t want to return there obviously. Checked with 2 other places before finding this one, they were rude and dismissive. This place has been welcoming, knowledgeable, and provided great customer service since day 1. I highly recommend.
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March 2024 by Valeria Gaytan
I had a positive experience, everyone was super friendly and communicated every step of the way - thank you again!
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March 2024 by Erdem Murat
After my car got rear-ended, they worked with insurance and fixed the bumper. They did a great job, car came shiny and looking better than before!Daryl was especially helpful, he offered help with any other issues the car might have and to direct me to other trusted shops. I went back for another issue, and he gladly helped. A very trustworthy and attentive shop!Also, very convenient if you are going to get a rental after as there is a hertz across the street.
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March 2024 by Eduardo Saldivar
Carstars was incredible, friendly and helpful. Kenny was amazing, made the whole experience an easy one. Will be coming here again if I am ever in the need for auto body work in the future.
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February 2024 by R D
While I originally wasn't happy with the results of my insurance job, Daryl made it right and provided excellent customer service to resolve the issue.
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February 2024 by Patrick Stoker
Carstar did an impeccable job! Perfect and in a really timely manner. Teddy was always in communication and the truck came back cleaner than I left it. I would definitely recommend them.
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January 2024 by Richard Levy
Very good service
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January 2024 by Shiho F
CARSTARS RS did an awesome job with my car repairs! They work with you and your insurance for a hassle free process. They do quality work and have pride in what tjey do. It shows in the final product. CARSTARS is place you can trust and put your mind at easeI liked their regular updates via txt. They are in a great location too. It helped me go grab my rental and a cup of coffee
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December 2023 by Sergey Diykov
Very professional and efficient service from quality repair thru fast paperwork. This has been my second experience with this Carstar bodyshop I would gladly recommend. Very good job by Kenny and his colleagues!
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December 2023 by Tracy Neal
CARSTAR RS Collision Center on Picket St Alexandria Va was the worst Collision center I have ever been to in my life. They were not friendly and truly dishomest. They told me my Sons 2012 ford fusion had $6,940 of Damage. i took the car to another auto shop and they said the car only had $1,140 of damages. The manager Kenny acted very unprofessional and this Collision center is a fraud. I WILL NEVER VISIT OR SUGGEST THIS COLLISION CENTER TO ANYONE.. THEY RUN A FRAUDULENT BUSINESS. IF I COULD I WOULD GIVE THEM A NEGATIVE RATING.
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November 2023 by S N
This auto body repair shop was recommended by my local car dealership to repair a minor scrape; I didn’t need an appointment to get the estimate and they honored the quoted price when I finally booked the repair about two months later. Their proximity to rental car options was convenient, their time estimate was spot-on, and drop-off and pick-up went smoothly with less than 5-10 minutes of waiting. If only other businesses were this easy to work with! I’d say I’d recommend them and use them again, but I don’t wish anyone (including myself), the need to require their services.Services: Painting
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October 2023 by Maria Saenz
Yes, I had a wonderful experience at Alexandria Hyundai with a CHARLES who sold me a great car and it was a great experience a Alexandria Hyundai hey
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September 2023 by Richard Latendresse
Exactly the type of service you would like to get everywhere.Darryl and JD took care of carefully assessing the work that needed to be done on my car.They gave me an estimate of how long this work was going to take.The deadline was met and the results are impeccable.Services: Painting
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September 2023 by Nick C
My car was stolen from here. Do not bring your vehicle here.I brought my car in on a Friday for some minor damage. I was told it would take about a week. On Monday night at 10:30 PM I received two phone calls from the shop owner’s son (also an employee and partial owner) Daryl. He stated that earlier in the day, at about 3pm, my car was stolen by the manager’s son (15 years old) who he had working there that day as punishment. He stated he took my key from the key rack and took my car to run away with his girlfriend. THE CAR WAS STOLEN AT 3PM AND THEY CALLED ME AT 10:30PM. They even called the police at 5pm and didn’t bother to call me (seems like they were trying to hide this from me).My car was sold to someone else and eventually found several days later by Maryland police. Throughout this, the manager (who’s son stole my vehicle) kept calling me to see if I had any information about where the vehicle was. Now he’s telling police his son didn’t take the vehicle, even though there were missing persons reports out and he posted that they were in my vehicle all over social media.The majority owner has never called me or offered anything to repay my costs or my now diminished value (since they caused more damage to the vehicle), and as far as I know the employee still works at the shop.Avoid at all costs.