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February 2024 by Trey J.
Even though State Farm's Corporate office confirmed the policy's cancellation, I still had to coordinate with Azzy's office to initiate the paperwork for my refund. Initially, I received a partial refund of the total premium paid, but it took multiple follow-up attempts with Azzy's office to ensure the rest of my refund was processed. While I eventually received the refund, the need for numerous contacts and the delays left me with a less than satisfactory impression of State Farm. However, I'm upgrading my review to 3 out of 5 stars, acknowledging the efforts made by Azzy's office in eventually resolving the refund issue. Moving forward, I hope for improvements in their internal communication and processes to ensure smoother transactions for customers.
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February 2024 by rania raouf
Great person with High experience
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February 2024 by Rehab R
Azzy is a professional persone
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February 2024 by Reham Raouf
Azzy and her team work very hard to meet your needs.
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January 2024 by Jacinta Misla
José was amazing. He helped with each step of the process. He also was patient enough to help me get the best price possible. I was on the phone with him for over an hour. 10/10
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January 2024 by Nahdi Kerkula
I received a call from State Farm regarding something totally different from the service that I received from Julian.I have been with State Farm for over two years, have my policy card, but have not been able to properly understand what the coverages mean.Julian took time to help me understand the details of each coverage and what can or can't be done. Not only did Julian take time to help me properly understand my policy, Julian was very patient, listened to all that I wanted to say/ask and politely spoke with me.Thanks for your great customer service, Julian. It is appreciated. Good job!
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December 2023 by fahad ahmed
Azzy was so incredible in helping me to adjust my car insurance as I have valid State Farm insurance from other state. She perfectly and smoothly succeeded in transferring the policy with a much better rate! I have no doubt that I’ll reach her if needed and recommend her to my friends!
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December 2023 by Lehman Rodriguez
Thank you very much State Farm, excellent insurance, and a good reliable Agent.
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December 2023 by salim
I could not be more happier with any other company, besides State Farm for my commercial insurance, Great customer service, A special Thanks to Tasnim for being so prompt!
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December 2023 by Khalid Chabar
Great service especially from Tasnim. Happy to be a customer of Azzy! Keep up the great job! Thanks.
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December 2023 by S Moyer
Azzy's office is AMAZING! Kayla, has been nothing but amazing! Her promptness and professionalism have been the best. WE appreciate the exceptional customer service.
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November 2023 by Stacy Vincent
Updated review. Had a wonderful time interacting with Sebastian. Unbelievably, he had me on the phone at my busiest time and I was calm and he delivered. Rates were awesome in times of inflation. Well worth taking the call. Also wanted to give him an early birthday shot out. Happy Birthday Young Scorpion. May you enjoy your day!
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November 2023 by Mohamed Hafez
From my very first interaction with Azzy Abu-Omar at State Farm, I knew I was in expert hands. Azzy didn't just offer me an insurance policy; she crafted a solution that was tailored specifically to my needs. Her knowledge and professionalism shone through as she meticulously walked me through each aspect of the policy, ensuring I understood every detail.What truly set Azzy apart was her ability to blend efficiency with empathy. She listened to my concerns, asked insightful questions, and used her vast expertise to design a policy that not only saved me a significant amount of money each month but also increased my coverages substantially. It's rare to find an agent who genuinely cares about your financial well-being and peace of mind, but Azzy does just that.I never imagined I could feel so appreciative and trusting of an insurance agent. Azzy's exceptional service and dedication have earned her not just my trust, but my highest recommendation as well. It's clear why everyone loves working with her. If you're looking for an insurance agent who is not only great at what they do but also values and respects their clients, look no further than Azzy Abu-Omar and her State Farm Agency.
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November 2023 by Richard Dellerba
Kayla has nothing but helpful! She is on point with getting back to me and very knowledgeable. Azzy's office is AMAZING.
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November 2023 by Samar Omeish
We found Azzy from State Farm thru the Amin Project networking event and it was the best find for our predicament!! I was in a bind trying to find the right insurance for my parents situation. They had a house fire last year that put them without a car for an entire year. When my mom finally bought a car and it came time to reinstate the insurance, our insurance company denied us because of the lapse of car insurance even tho we still had our home thru them! Another company quoted us $6k a year! It was outrageous considering my parents have always been loyal customers for 40+ years and never NOT had coverage but the year lapse took us to square one. This is where Azzy came to the rescue! She not only was empathetic to our circumstance, but she worked diligently to get us the best rate ever! She is truly a GEM for the DMV area and I would over and over again recommend her to anyone looking for a compassionate, thoughtful, caring agent that will truly have your back!!! Thank you Azzy, you’re the best out there doing this kind of work!! Highly recommend!!
