AutoZone Auto Parts on Mt Vernon Ave in Alexandria, VA, is a top retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the excellent service at this location. Many reviews highlight the helpfulness of the staff, particularly Jeremy and Rob, who go above and beyond to assist customers with their needs. One customer appreciated how quickly Jeremy installed a new battery, while another was grateful for Rob's careful handling of a key battery replacement. The staff is known for their kindness, professionalism, and willingness to answer questions, making the shopping experience enjoyable. Customers also commend the quick service for minor repairs, such as securing a splashguard and replacing headlights. The commitment to customer satisfaction is evident, with staff working diligently even late into the evening to ensure all tasks are completed. Overall, AutoZone in Alexandria is recognized for its friendly atmosphere and reliable service, making it a recommended destination for auto parts and assistance.
I needed to replace my side mirror and they had the right part just had to wait a few days to get it in. Once they had it, Gustavo was kind enough to help me install it (in the summer heat mind you). He was so kind and helpful, definitely would come back here in the future if I needed more help!
April 2025
Jeremy was such a pleasure and super helpful. Reviewed several batteries and windshield wipers with me and happily helped me install those items. He was super kind and helpful to all the customers I saw him help. Also spoke with his manager who was also helpful. Would return to this location.
July 2024
Rob was amazing. I needed to replace my battery in my key for my car. He warned me for liability reasons that if he opens it and it breaks they aren't responsible which I appreciated. It opened and he replaced it. He was so helpful. Thanks Rob!
