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February 2024 by Chris Hughes
Helpful staff. They had what I needed cheaper than the dealership. ??
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January 2024 by Carolyn Healy
Vern was so helpful and nice - great customer service! Busy afternoon and he was quick to help people check out and then install a new battery for me. Thanks, Vern!
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December 2023 by Ecleas P.
I normally have no issues with this store. However, this particular morning an associate who is supposed to be opening the store tells me to wait ten minutes so she can finish setup mind you the store opens at 9. It's 907 and I'm still waiting outside for a fuse. This is crazy, just because you're late to work doesn't mean you hold everyone else up!!!
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November 2023 by Ryan B.
Not a good experience at all. Placed an online order which said it would be ready in 30 minutes. I received a call that it would be ready tomorrow since they needed to order it from another store. Totally fine. Come 3 days later and no email/call that it’s ready for pickup. I call the store and they put me on hold for 10+ min. and then hang up on me. Eventually, I decide to go to the store and they tell me they have no record of my order?? They eventually find my order but give me the wrong tool from what I ordered. Total inconvenience from the top down.
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November 2023 by Neal Davar
A lot of the employees are standing around chit chatting and told me to ask the cashier for something I wanted which was at the back of the store.
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September 2023 by S
Needed to check my battery and the machine wasn't working. Wasted my time coming here. Went to the competitor down the road and had the battery checked and replaced in about 35ish minutes.
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August 2023 by George D.
Prices are higher then most stores to make you feel like the discounts are great. The coupon codes never seem to work on what you want to buy.
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August 2023 by Jillian Saltpaw
No need to waste your time here with this place saying they’re an ”access drop off point” for fedex. Technology has surpassed just going to a store with a printed label and then dropping off some thing when nowadays you all you have to do is a QR code and they take your package and done deal so don’t bother coming to this place they suck their customer service sucks too.
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July 2023 by Jimmie Moton
Some of the NICEST, Professional people that I have ever experienced. Very knowledgeable, polite, yet friendly. The sales person with the colored hair, bright personality and knowledgeable. I think he was the assistant manager, young Hispanic gentlemen who was extremely professional. Knowledgeable and explained every thing and a helpful manner. Awesome experience!!!
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July 2023 by Andrew Hopkins
Came in for ac valve caps, everyone was super helpful and very informed, definitely recommend this location
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June 2023 by Federico G.
I came in to find a solution and wow!! Customer service is exceptional. Rico and his colleague solved my issue in a matter of 5 minutes. Went above and beyond the call. Thrilled and will always come back
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May 2023 by Phyllis Patch
Fast friendly service got new wiper blades and they installed them for free.
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May 2023 by Thomas A.
Had a not-great experience at this location on Sunday 5/14. My car engine light was on and after getting my oil changed nearby, it was recommended to come here. Upon entering, the manager (Bryan) and another employee were dealing with a customer ahead of me. I must have walked in after a disagreement, but the tone of the manager to the customer was off-putting. When it was my turn, I asked if he could do a review of my car to see what the problem was. When we were outside, he was not friendly whatsoever and didn't really serve me well. When he was finished with his test, he rudely told me to "take photos" of what was showing up on his device, but couldn't provide any more information. You'd think he would be able to be the slightest help by giving me some suggestions on what to do next or the severity of the situation, but he just said "go elsewhere." He then MOCKED me in front of other customers when they were leaving. After calling back to discuss this, he hung up on me. Never returning here again - save your time and money and go elsewhere.
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May 2023 by Mark Shepard
I can it to pickup some window wiper blades and as soon as I walkthrough the main door I am greeted with welcome to advance auto parts if you need help please let us know was expressed to my by every staff member that came into view, it was a warm feeling and I felt like a person/ family and not another payday. I was totally lost so I asked for help and Ms. V was up for the task so was so happy to help and gave me all the information I needed on installing and warranty. The customer service felt so good I wanted to give everyone a hug. Good Job Advance Auto! I will be backMark
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March 2023 by Mila
This place is amazing and very helpful. Ani greets you with a smile and very enthusiastic on assisting you to find whatever you need. I just wanted to say thank you to Ani for helping me on finding what I need. Keep up the great work and always have that smile.
