-
February 2024 by Reet See
No longer able to assist with changing tail light. Will sell the bulb, no longer able to assist with bulb change… why not just order from Amazon…
-
January 2024 by Jenna Asmir
Brandon the associate was super helpful and super informative to somebody who’s not super well rounded in cars and it’s always scared to get up charged. I felt very comfortable and felt I got good service at a good price.
-
December 2023 by Lashmi Gross
Today my car battery died and I was in desperate need to change my battery. I called around a few places and to my pleasure this location had the battery I needed. The guy I spoke to on the phone was pretty professional told me his name was DERICK. how he’d put the specific battery to the side so when I get there it’ll be away for safe keeping. Even though I was pretty tired and fed up with the traffic I went to retrieve the battery off the principal of him saying he’d save it for me. I arrived came inside stood behind a man who was being serviced by a young man (whom I came to know later was Derick) some white guy with the store uniform comes up to the man and asked him was he being serviced and he said yes. And just left me there without asking me. At first I shrugged it off because I spoke with Derick prior so it makes more sense to continue the business with him. Finally get to the front counter explained to him whom I am and he said let’s go see if I can install your battery. I said well wait you said you could hence why I came out this way because of the surety. We get to my car he looks under the hood as another customer pulls up (using this for context) and says mmm let me go see if I can get this out. So I waited for him thinking he’s coming right back. After some minutes I go back inside to see him talking to the same white co worker (an older man) asking him about the cca Of the battery I have in my car vs the one I’m trying to purchase. So he comes back to me and told me I need to take off the bar across the battery for him to install it and attempted to hand me some tools. I said I’m no expert I can’t do that. So he tells me yet again he’ll come help. I go outside in good faith because I’m not going to babysit you. Wait another some odd minutes to come back in and see him dealing with the customer who pulled up when we were under my hood looking at the battery. They both looked at me without a care and continued on. Derick decided to help other customers instead of helping me when I was the first one in the store left me outside twice and then when I’m all upset and tell him I no longer want his help or the battery and how him and his co worker have horrible customer service he says I had to help the customers… fun fact the guy he was helping didn’t even purchase anything. I was about to purchase a $382 battery but based on how I was treated there’s no way I could further my patronage.
-
November 2023 by Star Picucci
Took me a while to get a jump so was almost 7:30pm when I was looking for a new battery. Advanced auto parts had multiple options in stock and they offered free installation. Very pleased.
-
September 2023 by Irene Marshall
Great service! Went out of his way to help me find just what I wanted. Then showed me how to put both on my car! Thanks so much I will be back!
-
July 2023 by Joselyn Gonzalez
Brandon was very polite & helpful! He was helping my father before I could get there and my father was very happy since he had someone to help him in Spanish! Thank you for helping me and my family
-
March 2023 by Ann Hopkin
Advance auto parts was a wonderful experience.....those customer service staff and manager was absolutely a big help....I would recommend you to pay them a visit ..very nice people.....
-
March 2023 by Samanthaxxroblox
Had the exact auto parts and engine oil and wiper blades i wanted and they also installed the blades
-
February 2023 by Artem Burkhanov
Had the most welcoming and caring reception at this place. Needed my car battery replaced. The person at the store Darius was able to walk me through what I needed and later told me how I can do it myself, which I successfully did. His knowledge of car parts made, something that’s complicated for me, easy. Great employee and he deserves a 10/5. Thank you.
-
February 2023 by Carl Tesh
Stopped, by to find, a tool, needed to repair my truck, good selection of tools, reasonable prices
-
November 2022 by Victoria Woodson
They were very professional and helpful and they put my light bulb in for me.
-
November 2022 by farrukh zaman
I picked windshield de icing with price tag of $6.49, whereas, I was charged $8.65. Not a good place to visit for auto parts
-
October 2022 by Dan L
I came to replace a battery hold down on a older car with a nonstandard thread. Jordy (sorry if I didn't catch the right name) spent 15 min helping me finding the correct sized nut and bolt that fit my battery holder.
-
August 2022 by PointCarpetMovies
Be prepared to wait in line for the single cashier while the other disappears for twenty minutes
-
August 2022 by Jeffrey G.
My car wouldn't start this morning because of a dead battery. While I waited for the tow truck to come give me a jump I ordered a battery for my Tacoma online. When I arrived my battery was waiting on me and one of thir workers installed the battery with little effort. I was ther for only about ten minutes. Good service.
