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September 2023 by Tia R.
Service there is horrible now ever since a couple of their previous employees left. That place is going down hill. The staff is so rude & very unprofessional. I've been going there for a while up until now. I've spent so much money there but they can never get another $1 out of me.
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August 2023 by Alex Clayton
I had an unbelievably positive experience at Action after visiting many dealerships in the area that don’t seem to care about the customers.Kosta was incredibly helpful with every question I had and made the car buying process second to none. I intend on coming back to Action for all of my car needs going forward.Through no fault of Action, there was a slight issue with the car, which Kosta pointed out and took care of the issue promptly, keeping me in the loop and up to speed on the progress every step of the way. Excellent, quick responses became the expectation and Kosta did not disappoint once. His genuine transparency was comforting and reassured me that I was in good hands.Action seems to truly appreciate their customers and strives to provide a positive experience. They care about relationships with customers and it shows in the way they treat their customers.I highly recommend them!
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August 2023 by Andrea Rivera
I worked with Shawn. Shawn was great at helping me out. It was my first time getting a car through action preowned cars and the whole experience was great. They helped me step by step. They are great with customer service, they respond always quick and effectively. I recommend this place for anyone who is looking for a used vehicle. They have a high variety.
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August 2023 by keith bryant
Went to three Jag dealers and was mistreated and my experience with action was extraordinary compared to all other dealers I visited. The owner Farooq treated me like family and delivered the best vehicle I ever owned, true lukury experience.
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July 2023 by Jennifer Johnson
I was very pleased working with Uzair, he made the process so easy and smooth. He has a great collection of cars and made sure all my questions were answered! Highly recommend!
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June 2023 by Jenn J.
I was very pleased working with Uzair, he made the process so easy and smooth. He has a great collection of cars and made sure all my questions were answered! Love my 2020 Honda HRV - great car and great price. Highly recommend!
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June 2023 by Ibrahim Shahzad
I went to this dealership to buy my first car and I was extremely impressed with the vast selection of premium cars they had and there excellent prices would recommend to anyone looking for a luxury car.
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June 2023 by Nadia Malik
Can't compliment these guys enough, a great experience from the first time I called until now, 24 days later, just picked up my permanent tags. Friendly, down to earth staff, easy process, not the typical aggressive, pushy car buying experience. Oh and by the way, loving my new AMG C63! We will definitely be back!
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June 2023 by Ryan S.
It was a great experience working with the team here. Staff is friendly and knowledgeable about their vehicles.
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April 2023 by Wanda Gardner
This is a great place to get your oil changed, tire rotation and state inspections. The team is courteous, efficient with reasonably prices
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March 2023 by Shawn Bushey
Great experience. I found the car I wanted online, called Uzair that day and told him I would be flying down there the next weekend to look at the car. With a small deposit he held the car. We did a little bit of paper work over email, then when I got there I test drove the car, it was exactly like it was described. The paper work was all ready to go, the transaction took only about 30 mins and then we drove it 500 miles back up north. Everything went very smoothly and they were honest and easy to work with for the entire process.
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February 2023 by Pavan Kumar R.
Very untrasparent and mistrustful dealers. Be very careful with them. Specially be very very careful with this salesman uzair. He lies out and right blatantly. I started asking questions on Tesla model y and in the beginning he admitted this car has FSD purchased for lifetime and we may need to enroll for monthly subscription again. What?? I guess he thought I don't know how Tesla autopilot softwares work. I pressed on him saying I know once if the software is purchased it stays with car and then he waivers saying he doesn't know, it might not have then. When I asked him to check software he rudely replied me to do my own research ( having the car with him). I almost was about to close deal on vehicle with these guys and all through the conversation uzair completely made us believe that there are no hidden fee and also he would deliver the car for free for listed price. Only when I started the paperwork I saw all false information on the bill. He covered up saying the listed price has some bug in website and added many other fees none of the other dealers are charging. He almost jacked up the total price by 10%.And god knows how the vehicle will be once it gets shipped. Soo many lies....Extremely bad experience.
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February 2023 by Kenneth Jones
I never felt so disrespected in my life, this guy calls my phone about a car that I inquired about on CarGurus, I asked him the price he told me the price was 5000 dollars more then what they were asking, I told him I didn't want to do business with him because he lied about the price, I hung up. Well he called me back saying the manager didn't inform him about the price decrease an I said to him that was shady business for even doing that, and why did you call me back, he got mad and hung up, I called back and asked to speak to the manager, what do you know the guy was the manager the whole time, he was very disrespectful to the point he called me the N word and said he don't need my business, Not sure who the owner is but if this is what this company stands for, I'm glad to not give them my business.
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November 2022 by Josh Tullus
Saw the car I wanted on CarGurus and was listed below KBB Value, the only issue I had was it was out of state. However, they advertised the car price that included shipping to my zip code. Skeptical at first, Uzair answered all my questions in a timely manner and confirmed the advertised price. Then he made the sales process just as seamless. Frankly, it was easier than going into a dealership locally. Once the purchase was complete I received my car in just 2 days! (VA to IN) The whole purchase/delivery experience far exceeded my expectations. Then to receive the car in great condition just as promised makes me feel even better about my purchase. I absolutely recommend doing business with Uzair and Action Automotive (especially if you’re out of state) he will get you what you need with no BS.
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October 2022 by Brian Bishop
Beware of buying a vehicle online from Action Automotive if you can’t view it in person before taking delivery. I was excited about buying my first Tesla from this dealership and was impressed by the pics and the sales pitch was our vehicle are in top condition we don’t accept them with scratches or curb damage. I was charged a ridiculous pre delivery fee which was to “make ready” for shipping. The vehicle arrived dirty which I was willing to accept, a quick car wash and I thought I would be good. The Tesla was not charged, there was no adapter with the vehicle so I had to find a Supercharging station and sit there forty minutes. The tires were low and the tpms sensors were faulty. I put air in all four tires drove and yet the light is still on. Tesla advise me to bring it in for repair. I found scratches on the front bump and side mirror. After all this I came up with a fair solution but wasn’t contacted back in a timely manner so I’m using my seven day return policy. My salesperson admitted he dropped the ball and for that I can appreciate him but management definitely needs a class on customer service. Pre owned vehicles won’t be perfect but you should be able to enjoy it when it arrives not sit at a repair shop before your first payment. The interior of the vehicle was great so for this I gave them two stars not one.