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December 2023 by Julia Gowesky
Sean at ACE Towing was the most helpful and efficient technician I’ve dealt with in a very long time. I cannot recommend them enough.My mother’s car got trapped in a parking garage with a low clearance entrance and was not drivable at all. We waited 2 full days for AAA and USAA to show up or provide a vehicle able to assist us to no avail. I called ACE Towing, and Sean answered. He gathered all of the information about the location and the vehicle and was out to help us within 2 hours with the proper equipment.I’m extremely grateful to ACE Towing and their crew.
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December 2023 by noam israel
Great service Ace Towing ! Arrived 30 minutes after the initial phone call. The driver Dan was superb and friendly. Thanks again guys for your promptness and great service
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December 2023 by TiMi Bini
My driver Dan was very accommodating and friendly. He communicated with me very well to make sure he got my exact location, and made sure I was very comfortable and friendly when driving me back home. Would definitely call again if any emergency
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December 2023 by Mark W.
Highly incompetent and irresponsible. Called for tow off Woodrow Wilson Bridge, after a tire blew out and let me in an unsafe section of shoulder where clearances made changing the tire unsafe. Was told a tow truck driver would be to me in approximately 45 minutes and the cost would be $150. After waiting on the shoulder for an hour after getting off the phone with their dispatch, received a call back from them requesting prepayment and an additional 30 minute ETA. After having 5 close calls of almost being struck by other motorists, I told them I would call someone else who could provide appropriate service. Called Superior Towing after getting off the phone with the incompetent dispatchers at Ace, and Superior immediately dispatched a tow truck driver to get me off the Woodrow Wilson Bridge for safety and arrived in under 20 minutes.Please avoid Ace at all cost and call a professional tow company like Superior, for both quality and your safety.
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December 2023 by neha masih
Very quick, efficient, and polite. We called ACE towing for a tow and they were able to give us a competitive price. The tow truck driver was very communicative and showed up on time. Would recommend and use again.
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December 2023 by wafa aldebsheh
I had an excellent experience with Ace Towing! Their service was prompt, professional, and reliable. When I found myself stranded on the side of the road, they arrived quickly and efficiently towed my vehicle to the repair shop. The driver was friendly and helpful throughout the process, making a stressful situation much easier to handle. I highly recommend Ace Towing for their top-notch service and courteous staff. Thank you, Ace Towing, for your assistance when I needed it most!Services: Tires
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November 2023 by Josue Holmes
I was quite pleased with their service when I called them today for a tow. Sean was amiable and supportive at the call center. He was very informative and had excellent communication skills. The driver was very helpful and arrived quickly. Overall, they significantly improved an already difficult day. These people have my highest recommendation.
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November 2023 by Damian Brown
When I called this service, I was told it would take them an hour to get to me. However, they ended up arriving after 45 minutes. The gentleman who arrived for the tow was professional and courteous. This tow ended up also being quite cheap, especially compared to other towing services I have used in the past. All in all a great experience with ACE Towing.
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November 2023 by Preston Smith
ACE Towing moved my toy hauler trailer to another campsite for us today. Amazing customer service and Mr. Sean was the best! The entire process from the 1st call to the towing service today was superb, easy, and efficient. Highly recommend these guys for any of your towing needs. Thank you ACE Towing.
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November 2023 by Maximus Morgan
The best towing company in Springfield, Virginia is ACE Towing. Even though my insurance will cover it, they were there in thirty minutes after I got smashed on Mother's Day, and the price was incredibly reasonable. The driver was also incredibly polite and clean.
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November 2023 by Saymon Coldrin
They were great. The towing driver/superhero who rescued me and my 6-year-old daughter after being locked out of our car. I can't say enough good things about the driver. He showed up super quick. He was personable and professional. Great guy doing great work. If I owned this business I would be so grateful to have someone like him representing the company. Thanks so much for all your help.
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November 2023 by Ruthira Sukjun
Thank you so much for your amazing towing customer service! I appreciate the fact that I was able to get help in less than 20 minutes at 2 am in the morning! Thank you to the dispatcher Sean, who was very nice and made this whole process easy in a time of stress! I highly recommend this business ACE Towing to anyone who’s looking for fast, reliable, and professional services! Thank you for helping me get home safely and quickly I really appreciate the help!
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November 2023 by Winston Scott
My husband and I could not have been treated any better than this driver treated us yesterday afternoon at the scene of our accident. It was a soft hot day in the middle of Virginia when he came to our rescue. He was kind and helpful in helping us decide where we needed to have our undrivable vehicle towed to for our convenience. Cold water and kind words were so appreciated! Thank you ACE Towing!
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November 2023 by Henry Long
ACE Towing's guy is awesome!!! Fast and friendly service towing service in Virginia!! I had to get my car towed 15 miles. It was a rainy day, early morning and cold and Sean was very upbeat, nice, and understanding of my situation! I will recommend him to anybody!
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November 2023 by Rowan Watkins
Great Reliable Towing Service. You can always count on him when you have car issues and need your car transported. Honest guy and the price is also affordable because he understands the situation you are in. I will always use this tow no matter where I am.
