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February 2024 by Kevin Bryce
Top tier service! Within 1 day of contacting Richard: he was able to pick up my computer, identify my problem (a component on my power supply had burnt out and was creating a burning smell), replace my power supply, reorganize my airflow and cables, and return it to me. Never have I experienced this level of convenience with such a professional as this. I will definitely be contacting Richard again if I have any future issues with my PC or if I need any upgrades!
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February 2024 by M
Richard is the best! He picked my laptop up, and was very communicative as to what is going on with it throughout the process, and dropped it off cleaned and in working order with friendly advice and information related to my computer!I absolutely will come running back if I ever have any issues again.Thank you for fixing my laptop!
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December 2023 by Maureen Healey
Richard, with ABC Computer Repair, is the best computer "person" I know. He is accommodating and has tremendous knowledge of all computer systems. He also will help with other electronic issues. He spent several hours with me over the course of several days to ensure I was up to speed in navigating my computer needs. i would recommend him 110%. Plus he is a nice person to work with. GREAT JOB!!!
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November 2023 by John and Carolyn Healey
Richard came to our house to assess one of our laptop computers. He was very honest and told us we would be better off buying a new laptop, since the repair cost would have been too high. They would have been equal to half the value of the computer. He gave us insightful suggestions on how to get the best deal purchasing our next laptop to replace this one. We will definitely contact him again if we need a computer repaired.
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November 2023 by Dana Jepson
Richard was completely professional and accommodating when I thought all was lost for my tablet. He is funny as can be as well!He certainly saved me time and money and checked in with updates when I had to leave town. His tech knowledge is unmatched and he is reasonable in pricing. Frankly, he saved the day and I would recommend giving him a call for any and all tech issues. I will absolutely remain a loyal client for the many tech quieting and issues I have.
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November 2023 by Brittany Smith
Richard was Phenomenal! This review is long overdue but long story short, I spilled wine on my computer and it wasn't turning on. Thank goodness I called ABC Computer repair! He dried out the computer and got it back up and running. It turned off again because the battery still had a little wine in there but Richard came right back and resolved the issue until I was able to get a new battery for my computer. I definitely recommend giving him a shot!
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November 2023 by Remote Rockstars
Richard was fantastic on the phone! He was able to resolve my laptop issue without me having to come in. He was knowledgeable, fast, and polite. Highly recommend!
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November 2023 by LBN Salon Spa VA
we spill liquid on the Mac laptop, the genius bar at apple store told us to buy a new laptop, and the repair will be 3 to 4 weeks otherwise, 800.00 we contact ABC Computers and they replace keyboard / palmrest for 500.00 in 5 days, so... this guys really are the best, thank you Richard
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September 2023 by Jorge Octavio Lopez
Richard Was great, he came to our house to help us on Sunday, after some time the issues was history Richard has a good spirit to help people, his service is highly appreciated thank you so much
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September 2023 by Richard Schumann
Richard G was great. He not only fixed our laptop for the price quoted but also spent considerable time explaining the new protections he installed, improving access to our old favorite websites and cleaning up our email accounts.Highly recommended!
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September 2023 by Raishawn Reaves
Very good experience working with him to get my laptop situation resolved. He kept consistent communications during the process and knew what needed to be done in order to fix my laptop.
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August 2023 by Joyce Johnson
Very convenient, we are in McLean Virginia, we call for a emergency mac service, ABC Computers send Richard to save our day, very professional and fast solution, we end buying his year contract service for a every good price
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July 2023 by Max Mints
Great experience! I spilled water on my laptop, and I couldn't even open it to drain it. Richard was very prompt to arrive after I called, he drained the laptop and took it to his office to oven-dry, and was done within a day. He was very professional and very helpful, answering all my questions throughout. I was afraid I'd lose my laptop and important un-backed-up data on it, but now I have both back, and at a very reasonable price! Thanks, Richard!
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May 2023 by Keegan H.
You know. I have to hand it to Richard, it took a while but damn did he fix my computer when it had the screen messed up from airport security messing with it. Laptop screens on older models are difficult to source and can be really hard to deal with so I respect that he was able to find the right one and get it fixed. One star off becaude of some glaring communication issues and another off because of how long it took without proper ETA. BUT I'm rounding up to 4 stars besides that because he saved me having to get a new laptop and he was genuinely good about getting it fixed even when I had written it off as a complete loss because the screens he originaly sourced didn't work correctly but he was determined to get the right parts. If you have a problem noone else will fix and don't mind waiting, genuinely, he will get the job done or try his hardest to do so. Very honest and hard working man despite having issues communicating.
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May 2023 by Jose Leung (Bunny Leviah)
My gaming pc had a CPU overheating issue. The temperature jumped from 40 - 50°C to 100°C when I started playing FPS and MMO games. I’m so glad that I found Richard G - ABC Computers Repair with many positive reviews and he provides onsite repair services! He recommended that replace the failed CPU cooler. Then he came to my house with a brand new cooler next day! Now my CPU stays around 30 - 40°C while gaming. Thank you for the efficient and professional service. I’ll definitely come back in future! :)