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July 2025 by Scott Wingard
I came into open a checking account to make it easier for transferring funds between accounts and I was met with AC Moreelle. she was rude and condescending highly disrespectful!
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June 2025 by Jimmy Weddle
Love ir here , feels like family very professional
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July 2023 by Ralph Street
Was able to complete my transaction with ease.
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March 2022 by Brian Bagnall
went in and tried to open a business account. Branch manager had an issue that I didn’t have any documents with my business name on it with my HOME address (which any smart business owner knows to keep your business address separate from your home address). She called corporate while I was there and they had no problem with anything. The branch manager kept repeating that a client had issues a few weeks ago with a similar situation and their account got shut down. She kept repeating that she was trying to protect me and after I told her that I didn’t ask for, nor want, her protection but she persisted with it. I’ve opened dozens of accounts with this paperwork I provided her and never had an issue. It turned into an ego battle and she refused to open the account and wasted 75 minutes of my time. Went to a different branch the next day and they got my account open in about 15 minutes. This branch manager will put on a fake sweet voice and tell you that she’s trying to do what’s best for you, all while making everything difficult. She’s about as clueless as they come.
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December 2021 by Linda Greer
Called the bank to check on interest rates for abrand new Ford Truck. No one ever answered thePhone. We have been a customer for years! MustNot need our business. Called our credit union andThey answered the phone immediately and providedTheir interest rates for new vehicles! Guess they wantOur business!
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December 2021 by arianna blevins
AWFUL! Never go here or any Wells Fargo. Go to Eastman Credit Union! They’re amazing at Eastman. Wells Fargo is a joke.
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March 2021 by mark phillips
Traveling and needed to do some personal banking. Set an appointment up online. Austin called to confirm and was waiting when we got the. One of the nicest and most professional interactions we have had. Thanks for taking care of us! Everyone was so friendly
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January 2021 by Becky Arnold
Just waited in the drive-thru banking line in ABINGDON, VA for 45 minutes. The car in front of me was doing multiple transactions. All drive-thru lines were filled, and I couldn’t get out of line—was pinned in. The bank closed the drive-thru at 12 with multiple cars waiting in all the lines. Needless to say, I was not able to take care of my business. In this situation why could they not let the person with so many multiple transactions come into the bank. I have NEVER had an experience like this.
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December 2020 by Stacy Deskins
Austin offered excellent service in helping me with my online checking account and only took about 15 minutes! The tellers were helpful and polite because I wasn't sure where to go, and the facility was clean.
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September 2020 by jackie parlier Parlier
Great customer service
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April 2020 by greg cornforth
Great staff
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February 2020 by Stacy McCray
Austin offered excellent service in helping me with my online checking account and only took about 15 minutes! The tellers were helpful and polite because I wasn't sure where to go, and the facility was clean.
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August 2019 by Lynda Hart
The teller's are not very nice
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August 2019 by WB
Three phone calls with NO ANSWER!!!! Spent a total of 35 minutes calling with NO ANSWER what a way to do business.
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July 2019 by Windell Turner
Three phone calls with NO ANSWER!!!! Spent a total of 35 minutes calling with NO ANSWER what a way to do business.
