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February 2024 by Mary Boltwood
Josie P went out of her way to be super helpful and patient while we were purchasing a new phone.
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January 2024 by Jim Via
Spent over an hour at the Abingdon Verizon store setting up a multiphone account with Alex. We signed under the accepted terms, conditions and pricing. A few days later we received an itemized account showing monthly charges $20.00 more than the original contract. We met with Alex at the store to review the contract. He and his manager agreed that it was their mistake - but there was nothing they could do to correct it. - Would suggest anyone dealing with these guys be very careful.
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December 2023 by Jim V.
Spent over an hour at the Abingdon Verizon store setting up a multiphone account with Alex. We signed under the accepted terms, conditions and pricing. A few days later we received an itemized account showing monthly charges $20.00 more than the original contract. We met with Alex at the store to review the contract. He and his manager agreed that it was their mistake - but there was nothing they could do to correct it. - Would suggest anyone dealing with these guys be very careful.
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September 2023 by E S
I have been going to this location for many years and have had consistently good customer service. Recently, late on a Friday, we had a malfunction with one of our phones. I called and spoke with Hannah. She was kind, patient, funny and helpful. She helped us brainstorm various solutions and made a frustrating situation significantly better. Thanks, Hannah!
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September 2023 by Brigitte Marie Robbins
They had great atmosphere but every single we went back to keep fixing the same problem they just kept lying and trying to cover up their tracks with the fact that every time we were being ‘hoodwinked’.
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August 2023 by no quarter 274
Not sure if it's Kat or Cat, but either way she is amazing. Saved me money on things I was paying for and didn't need, found a business discount for my escavation company. Given her my gratitude!
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July 2023 by Carl
Sarah helped get me set up with a new phone. She was extremely patient and worked diligently to get everything transferred from my old phone to the new one. I would recommend her to anyone, she is absolutely top notch!
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July 2023 by Holly Morrow
Ben was incredibly patient, kind and helpful. He went out of his way to help me to not panic when my phone fell into the lake (RIP). THANK YOU, BEN!
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July 2023 by Google user
Sarah helped get me set up with a new phone. She was extremely patient and worked diligently to get everything transferred from my old phone to the new one. I would recommend her to anyone, she is absolutely top notch!
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June 2023 by Aaron Clampitt
Had a great experience with Ben Hurley. Went out of his way to take care of what I needed. If you need any information on business accounts he is your guy
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June 2023 by Mimi Harris
Justen was incredibly helpful. Thank you for saving all my information! I was so lucky to have him take care of my phone needs!
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May 2023 by Dylan Taylor
Miss Sara Keen helped me save tons on my bill all while giving me the latest plans, and 2 new phones!! Best rep I have ever dealt with at any store! She deserves a raise and promotion. Good service gets sales!!
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May 2023 by Jim Holbrook
So my phone crashed! I though it was done for. But the young lady working today had it back on in just a few minutes. I think her name was Sarah. She’s good at what she does that’s for sure. I’ll be back to see her when it’s time to upgrade.
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May 2023 by Mary Blevins
I'm part of the older generation and I just say in my experience I have not met many young men who carry themselves with such respect as Dennis did. He was friendly and willing to talk to me and listen to me. He wasn't pushy he offered me solutions and made me feel like a person and not a money sign. Thank you Dennis and thank you for Verizon.
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May 2023 by Clayton Roe
Had a busted phone, shew thank goodness Josi Brooks helped me out !!!! Her service was excellent!! Really felt like I was talking to a friend ! Had me back too buisness in no time !
