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July 2024 by Emily Bartholow
This place is wonderful. They go above and beyond to accommodate and help. I would give 10 stars if I could!
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March 2024 by Amy Slicker
I rented a penske truck. Very friendly
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March 2024 by Kenny Spradlin
Great people here highly recommended
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July 2023 by Christopher Kelley
Always helpful.
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October 2020 by James Gentry
Best in town!
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August 2020 by Sean Mann
Don't know much about this place. The lady was nice and I got my rental truck fast
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August 2019 by Ryan Goliath Pratt
This location is listed as a Penske Rental Facility. This isn't a Penske location so much as a self storage place. No fuel island. No rental desk. Just the owner who wouldn't give me his name, just a rude attitude. I had called hours prior and was forwarded to West Knoxville and told that the agents were at lunch. I the asked if they knew if they had a fuel island and was told yes.
I drove out of my way to this location because of that information and upon arrival, found no fuel island. I called again because the lot was vacant and a gentleman picked up and I said I was in the parking lot trying to find the fuel island and was told they didn't have one... I then told him I had called earlier and was assured he had one according to the Knoxville locations information. He started to argue with me and say that he's been there all day, they never have their calls forwarded and that he's never had a fuel island. Was completely rude and unhelpful and unaccepting of the fact that I had the phone call recorded that told me there was a fuel island there, and at that point he became irate and even more argumentative. This was the supposed Owner of this storage place as well. Well you should OWN your mistakes instead of trying to pass them on to your customers.
Formal complaint has been submitted to the area's Regional Manager, Robert.
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August 2019 by Lea Meadows
Sweet, friendly service
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May 2019 by ruth Lackey
Good prices.
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December 2018 by Ryan Pratt
This location is listed as a Penske Rental Facility. This isn't a Penske location so much as a self storage place. No fuel island. No rental desk. Just the owner who wouldn't give me his name, just a rude attitude. I had called hours prior and was forwarded to West Knoxville and told that the agents were at lunch. I the asked if they knew if they had a fuel island and was told yes.
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August 2017 by Brandon Smith
It's storage.
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May 2014 by Fryz Tyson
Best Prices in Town
