Food City is a locally owned and community-focused food retailer with stores located in Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama. Based in Abingdon, Virginia, they are committed to providing value in everything they do. For over 100 years, it's what drives them, and what keeps their customers coming back. They offer conveniences such as pharmacy and fuel centers in their grocery stores, in addition to curbside pickup and home delivery. Their unsurpassed level of quality, delivered at unbeatable prices, has been the promise they've delivered on for 100 years. It's all about holding themselves to a higher standard and making sure their customers get the absolute most for their money. Customers have praised the helpful and friendly cashiers at the self-checkout, the clean and well-kept salad bar, the wide selection of hot grab-and-go food options, and the good quality of the sushi and Starbucks offerings. While the prepackaged fruit was not as fresh as desired, the cakes were noted to be much improved compared to the past. The service was generally excellent, though some customers were disappointed when the rotisserie chicken was unavailable. The digital coupons were also hit-or-miss for some shoppers.