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October 2024 by Dean Fischer
Can’t speak for their actual mechanic work, but they let me borrow a tool so I could fix my motorcycle in the driveway of their shop.
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June 2024 by David Gershman
Exceptional Service; kindness; customer service
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May 2024 by Joshua Birmingham
Awesome place! Awesome service! Used them for a locksmith service and they worked quickly and professionally!
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November 2023 by James McCormick
I second the scam alert... Low professionalism and quality of work for premium price. Warning to stay away from this business unless desperate.Service: General repairs & maintenance
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October 2023 by kyle hamel
Great experience, pulled in with a bad fuel pump. The gentleman in the shop helped me with some tools to replace the pump. Vary much appreciated
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August 2023 by Michael Dunn
Very good experience with them. Good quality work. And fair priced. Thank you.
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June 2023 by Andrew Arnold
SCAMMER ALERT! Charged $700 for a $250 part did not provide distributor receipts when requested. The younger staff seem like honest qualified mechanics but the owner will rip you off given the opportunity
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June 2023 by Kira D
The offered to repair my car at practically half of what the dealership was asking for.
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June 2023 by Candace F F.
a lot better.. HOLMES ONE STOP AUTO SHOP - A REVIEWPART 1: WHAT HAPPENED?Driving north on Rte 93 from Boston to Woodstock, VT for a family wedding, I noticed that the temperature gauge on my car had suddenly leapt to Hot, and smoke was pouring out. I pulled over and called AAA. After looking it over, the driver said he couldn't repair it. We were 65 miles from Woodstock, and he towed it all the way. In Woodstock, he stopped at Holmes One Stop Auto Shop. And there we left my car with a note. The next day, I talked to Mike from Holmes, who said the car couldn't be fixed; I'd have to install a new engine which they could do, or I could just leave it there. I called Mike a couple of weeks later, to ask him to put in a new engine. He said okay, and that it it would take several weeks. The day it was to be ready, I traveled back to Woodstock, arriving at Holmes at the agreed upon time. But it wasn't ready. The owner, Jason, said to come back in 3 or 4 hours. "You'll have to stay the night and pick it up on Saturday," were Jason's first words when I got there. I was stunned. After all the weeks they'd had to do the work on my car, it wasn't ready and they were willing to leave their customer stuck with no car and nowhere to stay late on a Friday afternoon?? Then he added that the problem with my car wasn't serious. The part they were waiting for was just a "little $5.95 Ambient Temp Sensor with 3 (not 2) prongs" that would arrive the next day. He said I could have someone at home install it, and offered to take me for a drive to show me the problem and how to handle it. Driving up and down the country road in front of their shop, It didn't seem like a big problem. I decided to drive it home. As I paid them the $5700 for the new engine, I was pleased to see there was a warranty on parts and labor, too. Driving home was very different from the little back road ride with Jason. On a highway with higher speeds and a lot of other cars, i stayed in the right lane. My car would slow down, speed up, slow down, over and over; I tried to do as Jason had said,"stay at an even speed," but in the "slow" right lane cars behind me honked for me to speed up, and some just zoomed around me. It was a long and fraught trip back to Massachusetts. At home that night I dropped it off at our local filling/auto repair station, with a note to C and M, the mechanics, about the necessary part. PART 2: TROUBLE: The next day one of the two mechanics, M, called to tell me that he couldn't find a "3-pronged Ambient Temp Sensor" at any of their suppliers. I did a search, too, and called, or drove from dealer to dealer; no one had it. I saw one for $45.00 online and ordered it, specifying "3 pronged". It arrived with 2 prongs. I returned it. I called, texted and emailed Mike and Jason several times over the next week, to ask for the correct part number or to simply send me the My calls for help with the car part evolved into calls about the warranty. Mike answered one day to tell me that they, Holmes One Stop Auto Shop, had to do the repairs for repairs/parts to be covered under the warranty. I reminded him he'd sent me home in a car that wasn't completely repaired, and they'd told me my mechanic could do it. Did that invalidate my warranty?He said he'd call my mechanics the next day and I gave him the number.HE NEVER CALLED THEM.Jason was always busy--never took calls, from me, anyway, no matter how I tried to reach him. He had texted me several times with "sales promo messages" about things like, I should make an appointment to come in for an oil change, or to tell me how happy he was that my car was running smoothly.In sum, my calls to Holmes Auto shop were completely ignored. -REPAIRS HERE AT HOME:Finally, after $550 more repairs here at home, through the persistence of my two mechanics, C and M, my $5700 "new" old engine was running smoothly! PART 3: SHOULD I WRITE A REVIEW?Why am I writing a Review of
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December 2022 by Brooks Reavill, REALTOR
Knowledgeable mechanics who deliver quality work in a timely manner. They fit me in when I needed some work done and I had my car back right away! I can't recommend Holmes One Stop Auto to enough people!Services: Oil change
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December 2022 by Andrew Fitzpatrick
Great service, with real pricing. They go out of their way to make your car right without breaking the bank. Most honest auto shop I've ever been to and the only place I'll take my car and truck for service.
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November 2022 by Nicole Wagoner
Took my car in for an inspection. They were quick to fit me into their schedule.
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March 2022 by Rachael Ringenberg
Helpful!
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February 2022 by K Gardner
Straight lied to me about my truck being fixed and I never even made it home.2 hours is the craziest thing ever...it cost me 600 for the phantom fix...and 200 dollars cause you guys wouldn't come and get me first ..it was freezing Out..the engine blew up...
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October 2021 by Danielle Hammond
I used to love this place till they ignored what I said about it being the drive shaft and they said it wasn't... They didn't even seem to have looked. I had to get a new car because of how it played out. Covid/holiday.. Couldn't get my part anywhere for a week... I work two jobs.... I needed a vehicle. All because they told me the vibration was the heat shield and didn't even look at it properly. Maybe it's a gender thing? Idk... But when a customer's telling you something is wrong maybe look at what they say it is before dismissing it. I had really liked them too.
