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July 2024 by Al D.
We've been with River Cove now for over 39 years! Many beloved dogs through thick and thin including cancer, vestibular and other less critical issues. We were there back when Dr Ellis was the sole Doctor (and original owner) at this hospital, ...in its infancy. We've stayed with them all through their growth, while adding staff and new Doctors and new protocols and changes through new owners. We're still there! The staff is very accommodating, supportive and prompt to reply when we have issues and questions! They have text capability on their primary phone number! Nice, no missed voice messages and need to call back! We've seen new staff and new doctors there in an ever-changing animal hospital, yet, whoever is at the counter or replying via text, ...the support for pet and client has never diminished at all. It is always A+. Like many businesses now, they have policies that I am fine with in these ever changing times and do be aware that pet care now is very expensive, no matter where you go for quality care. Be prepared for that. Always good vibes at River Cove.........if they can take you on as a client, I highly suggest you bring your pet to them. they will not let you down. Doctors, Joel E. and Amanda L., Thank you!!! You are THE very best!
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June 2024 by Steven Hoyt
Been going here for 12 years with 3 different animals. Today we had an awful experience and were left with an unexpected bill that exceeded what we could afford. We asked if we could pay some today and the rest within a week and we were told no. We asked for any form of a payment plan as it was this or food for our family and we were told no. Despicable treatment. Zero humanity. Be better. We will be leaving this practice.
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June 2024 by Meri Campbell
We moved up here from Austin Tx a year ago & was recommended to them by Nextdoor. They did not disappoint. The entire team are so caring, kind & gentle. Making an appt is easy. I immediately felt welcome when I came in with my 2 frenchies. They’re warm, funny and call your pets by name. To me that goes a long way! The technicians are patient, have a sense of humor and are very detailed in obtaining any info the Dr. may need. We’ve seen Dr. Chu for the last year. She is extremely knowledgeable, listens to you!! Gives the best advice, prescribes medication when needed, but never tries to sell you anything you don’t need.
My personal experience has been wonderful & I wouldn’t go anywhere else. Thank you all so much!
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June 2024 by John Lettieri
Dr English is a superstar. He has provided exceptional care for two of my dogs
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June 2024 by Steven H.
Been going here for 12 years with 3 different animals. Today we had an awful experience and were left with an unexpected bill that exceeded what we could afford. We asked if we could pay some today and the rest within a week and we were told no. We asked for any form of a payment plan as it was this or food for our family and we were told no. Despicable treatment. Zero humanity. Be better. We will be leaving this practice.
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December 2023 by Rachel Kochelyaev
I have had nothing but amazing, compassionate, and thorough care for all three of my dogs here. I would highly recommend bringing your pets here for their care. I can't thank their team enough.
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December 2023 by Rachel Elliott
I have had nothing but amazing, compassionate, and thorough care for all three of my dogs here. I would highly recommend bringing your pets here for their care. I can't thank their team enough.
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December 2023 by Nancy blouin
Last week & this week I called, saying my cat was throwibg up for six monthe, not eating, loosing weight, was failing, couldn't see me that day, suggest I call 8am tomorrow to see if someone canceled. This was an urgent situation. Went elsewhere eventually. I'll never go there again. Too busy.
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November 2023 by Raj Rawal
Great staff. Our dog actually likes to go there! Well organized and efficient operation while personable and caring of our pets.
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October 2023 by Benjamin Psaros
Expensive
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October 2023 by Sue Brownell
Good vets.
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October 2023 by Tammy Carroll
Thoughtful, empathetic and thorough care by good people.
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October 2023 by Zak
Don’t waste your time even calling.
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October 2023 by Becca Fox
Only talked to them on the phone but if they are as good in the office as on the phone ....they will be great!
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August 2023 by Donna Demag
I have been affiliated with River Cove under the amazing care of Dr Josh for almost 30 years. That all ended today. The 2nd time I’ve called in 1 year for a very sick baby and I was offered appointment a week away. OMG, this has never happened before sadly I will be leaving this place for someone who cared enough to see my boy today.?
