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June 2024 by Salena Claire
Waaay to expensive. I get they're popular, high end footwear but the website for some of the brands were showing cheaper than Lenny's so I ordered from their website instead. Clerks are decent but the look they gave me when I asked about clearance prices was hurtful.
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May 2024 by Thomas Matter
Lenny's and Karen specifically saved my river trip after UPS lost a package from another store. Karen went way out of her way to get me an item overnight half way across the country. Thanks Lenny's and Karen!
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March 2024 by Glenn Charbonneau
Stay away at all cost. Stopped in to exchange a pair of Darn Tough socks that I received as a gift for a smaller size. The female clerk stated that the were not purchased at that store and she couldn't help me. Just love the brand of socks and wanted a pair that fit. I was going to buy another 4 or 5 pair because I love them but I will never enter that store again. I will contact Darn Tough and purchase directly. What a very sad store.
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February 2024 by Brad Sargent
Not for nothing but Karen is a great store manager. I had a new pair of boots and they had an issue and Karen was very understanding and apologized for any inconvenience. She immediately replaced them with a new pair. This is the gold standard for any business and Lenny's is also an amazing place for gear they have EVERYTHING!!!!
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January 2024 by Dayna Croteau
I had to look for someone to help me and I finally found someone and I got one size. Then had to find them again! Don't go here
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January 2024 by Matthew Rose
They cancelled my online order with no email as to why. I recommend not buying anything online. Zero communication.
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December 2023 by Lori LeBlanc-Dell'Amore
I think it's a great store with decent customer service.
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December 2023 by Dave Drumm
Frickin love this place! Need boots or Carhartt? They've got all of it.
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November 2023 by Jessica Sabick
Great service, great selection!
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November 2023 by Ted Grzesik
Great selection of quality outdoor clothes and boots.
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October 2023 by laura murphy
Nice store just didn't have the type of boot I was looking for.
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October 2023 by Kasey Donna
Guy that helped in men’s shoes was nice.Girl at the register did not have greatest customer service. I said “have a nice day” and she did not reply or look just was not very kind in general. Very monotoned. I’m not asking for much, I work in retail as well, so I understand. But no matter the situation I would still try to greet kindly.
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October 2023 by William Sharkey
Amazing selection, even more amazing staff. Went for boots and left with more (stuff i was already planning on getting)! Everybody was so pleasant and helpful. Will be back for more stuff.
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October 2023 by supreme fun
No matter how much you spend there ,They won’t let you use the restroom even in an emergency. The restroomare only for the employees and they will tell you to go back of the buildingto use the Porta potty .Also you have to carry out all your purchases without a bag , they don’thave a bag for you . .They are not spending money onbags so don’t drop your clothes outside ,The money you spend to give them on purchases means nothing to them.
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October 2023 by D. N.
Today I went in in hopes of purchasing three pairs of boots. I carried around a shoe for twenty minutes while what looked like the only sales person focused on a friend. No acknowledgement that I was there or that my turn to be served would come later. I left frustrated, without purchasing anything. I did try to contact Lenny's directly, but could not anonymously.
