-
April 2024 by Jason Roybal
I went in to ship a package that needed to be in a rush. From beginning to end I was helped with A+ customer service. The representative was very informative as well as speedy in the process. Tracking info and price breakdown were also explained in detail after being given my receipt... FedEx you get my stamp of approval. JDR...
-
April 2024 by Nina Benoit
I did not want to give FedEx any stars but this was the only way I could do a review. 2nd item this week that was damaged! Delivery from this FedEx so someone somewhere is obviously careless! I ordered several items through Costco which included Dawn dish washing liquid. It spilled all over the other items, the items were put in a FexEd box and delivered without an explanation! A mess! Give me UPS any day!! I know buy Dawn local! ?
-
February 2024 by Joe
Avoid. Packages will be never be delivered on time.
-
February 2024 by kevin bilodeau
The driver delivered to the wrong address or took it for themselves. The tracking said it was delivered and signed for. It was supposed to be signed for. It wasn't signed for by me but it was signed for. The name that was used to sign wasn't mine. Either way the driver is extremely incompetent. An extremely expensive instrument has been "misplaced" or stolen due directly to a driver's incompetence and laziness for not obtaining the proper information and identification during delivery. This driver should be fired.
-
January 2024 by Joshua Dandrea
Amanda should take a course on how to treat customers
-
November 2023 by D. B.
Would give fewer stars but can't. You can't deliver because there is shipping due, cannot pick up because you already marked delivered - TWICE. Your contract states you are to contact the company who shipped it - but you didn't. You sent the person who was going to pick it up to a building with a locked gate -genius!! The person on the phone with a very thick accent said it was already delivered and wouldn't budge ...GET YOUR ACT TOGETHER - this was something i was sending to my mother who has dementia...shame on you
-
November 2023 by Sam B
They can't even get out to attempt a delivery. But they will mark an attempted delivery on their pad to look better. Sad
-
September 2023 by Daniel Spaulding (Dan)
Luckily, pickup was fairly smooth ... because delivery, and the FedEx website, leave a lot to be desired. Had a package they kept trying to deliver while I was at work. Went online, talking info was confusing, behind, and ultimately not helpful for this customer or FedEx. Staff was kind at this location, and was willing to look for my package a second and third time despite it not being placed in the right spot (according to counter staff).
-
September 2023 by Jasmine
They said they attempted to deliver a package, but I had been waiting at the front door for hours, and they never came. I went out of my way to pick up the package, and the guy at the counter was rude. FedEx is the worst shipping company, I hate when people choose it to send me stuff. Tell me why no other company has problems delivering but FedEx can't figure it out. ?
-
September 2023 by Lesa Pratt
I HATE fedex They lose my packages ALL the time and when you call the local facility, you can not speak with a live person!!!!!!
-
June 2023 by Karen WEBER
There is a shipper who keeps sending things where I am not! I am a snow bird in fl now. I can't talk to anyone to get the phone #of the shipper!!!!!!!! Customer Service hangs up on you. not good.VERY FRUSTRATING BECAUSE IT KEEPS HAPPENING OVER AND OVER AGAIN.
-
June 2023 by Lloyd Blakely
Can’t deliver to P.O. Box you shouldn’t accept the shipment and then you call to get address and give a call back number that doesn’t work
-
June 2023 by Jason C.
2nd day my new phone is out for delivery now I don't have a phone ny pinstripe Jeremy lothier FedEx is useless FedEx just hang it up your horrible
-
April 2023 by Steven Hoyt
Expedited package made it from IL to VT overnight only to be put on a truck multiple days in a row with 0 attempt to deliver it. They do not fulfill their end of the transaction.Use any other service. Walking the package to another state might actually be faster.
-
April 2023 by josh richardson
Only ordered a couple times with places that use FedEx and I have to say they are terribly unreliable and give B.S. excuse about it being because of a "roadblock" from the driver notes same as the excuse last time. No hurricanes floods or downed powerless in a 100 mile radius lol so not going for that lie. Being a truck driver myself maybe if they want to lie they should make it believable and add "truck breakdown" to their excuse library.
