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“My husband and I decided to get a home loan from NEFCU from the recommendation of a friend who has been an NEFCU member for years, and we are so glad we did! Given that we were looking to find a home that had both a living and work space for an artist was no easy task, so we knew that more than likely we would need to do some renovation. NEFCU had the perfect loan that allowed us to include a renovation with the mortgage, which was perfect. The entire team, Sara Wright, Kelly Kayhart, and Danielle Laware walked us through the process and paperwork, explaining in detail and providing documentation on what was happening in each step, what was required of us and what NEFCU was doing, and handled each of our many, many questions with such patience and professionalism. The difference in our experience with NEFCU was that they each took the time for us and made us truly feel like we were their only customer. Buying a house out of state is a challenge, and after our first disastrous housing purchase with an unscrupulous lender during the crazy market of 2006 left us very apprehensive about buying again, and going through this process of buying a house in a new state and starting a new chapter in our lives was an emotional experience, but we could not have asked for more from the NEFCU team as they helped us navigate the buying process. We highly recommend NEFCU for any of your loan or banking needs.”
“It's hard for me to express the respect I have for the folks that work at the Essex branch especially Rose Marie who is always been my go-to person with banking needs today on the 7th of April 2023 she once again guided me through some financial decisions that absolutely will make my life easier thank you Rose and thank everybody that works in the branch they're fantastic”
“I needed an auto loan to get a nice little sports car for my mid life crisis and OCU was right there with no hassle and no fuss to help me end my crisis. Your staff was very helpful and made the process easy and fast! Thanks!!”
“ive been a NEFCU member for 23 yrs. and ive never had a problem with their policies or people. ive just recently sold and bought a house. i had Danielle as a MLO...she was wonderful to deal with. very personable and very responsive. great overall experience!!”
“Thomas Moore at the Essex Junction location is fantastic! I had questions pertaining to shared branching, as I am a member of 2 credit unions and was trying to get funds out from the "other" credit union. I had called the nefcu customer service who told me the incorrect info and Thomas was able to review and solve the root cause issue, and creatively come up with a solution for me. I highly recommend him.”
“Credit union, so I know their loyalties are to their account holders. Local, so I know the money they hold will stay within the region. They've been nothing but helpful any time I've needed anything. Checks all my boxes for a local bank, and their online account management is better than I would expect.”
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“Until I left a major Bank and moved to VSECU, I never realized how pleasant banking and financial transactions can be. You should do yourself a favor and come to meet these folks!”