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November 2023 by Phoebe Osadchey Brown
I always make an appointment and it is never honored. They overbook and do not prioritize appointments. There skills are horrible- I always leave with all of my fingers different lengths an the polish is never even or covering the full nail. They pack the Gel on and make the nails so thick. Am going to stop going here due to the horrible talent, service.
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October 2023 by Val Murphy
The greeting staff was very respectfully and kind. The techs that did mine and my friends nails on the other hand, weren’t as nice. They were rude in the way they did things and cut our fingers with the file on pretty much every finger. Ive gotten my nails done for 8yrs and never had an experience like that. The staff were also making fun of a person near us who had an appointment with someone there and wanted her to do her nails as she had anxiety problems and didn’t feel comfortable with a stranger, the staff was making fun of her and telling her well that person isn’t here as she was clearly infront of me doing my nails. (The drill had her name on it)
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October 2023 by Ella Thomas
I booked my appointment over the phone a week in advance. I arrived on time and still had to wait an incredibly long time. It was very inconvenient and the staff clearly did not care. I wasn’t really in a rush but I wanted to keep the schedule I planned because we all have stuff going on. But this place does not care. I had to wait 30 minutes before sitting down and even after that I wait about 15 minutes to be helped. I shouldn’t have waited but I kept believing I would be helped right off. My appointment was quick and rushed. It was definitely not a good job and the staff was so rude. I would never go back. The service was awful. My manicure was uncomfortable/ hurt and it ended with horrible uneven nails and bumpy polish. They over charged compared to their posted prices. They did not care about time. I would never go back and I would strongly discourage others from using this place, too. There are definitely other salons that have better service, prices and staff. This place deserves every negative review it receives.
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October 2023 by Ellie Hamernick
My friend and I got recommended this place by a friend, we trusted their instinct and decided to go to this nail spa. We were first shocked at how we weren't allowed to just get a normal pedicure and had to choose a pricy "deluxe" version of a pedicure, we were not allowed to just get our toes painted. We looks passed it and got our toes done. After our toes were done we moved to go get our hands done. I got acrylics and my friend got dip. In the process of getting my nail done they did not cut my cuticles or cut my nails, and instead of using nail clippers to cut her nails they used scissors. When they applied the "acrylic powder" it was already premixed with the liquid. As they applied the powder it stated to burn my nail bead, then I put my hands in the UV lamp and it felt like my nails were burning off so I had to take the out of the lamp. The gel nail polish they used did not seem secure and scratches really easily. There are many air bubbles in my nails and the acrylic nail set falls off your hands in less than a week. I would not recommend this place to anyone. Do not go here.Services: Pedicure
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September 2023 by Sarah
It is a lovely environment, but they weren't very nice to me. I don't get my nails done a lot and the girl who did my nails made me feel like a fool. You are there to provide a service and to make the customer happy, not to pander for tips and make people feel stupid. I was always going to tip you, I didn't need to hear about it for the whole service. Slow down and explain yourself, not everyone can process things at the same speed. Very disrespectful. Still 2 stars because my nails are beautiful, but respect goes a long way. It isn't worth the drive out to Williston to be talked down to.Services: Pedicure
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August 2023 by Leah B. Ives
Everyone should read the reviews of this place before going. I know I wish I had. Horrible place. My appointment was for 1:00, and I arrived at 5 of. I waited 40 minutes before I got to sit in the chair for a pedicure. I had to wait another 10 for someone to come over, not actively acknowledging me or even saying hi, but just turn on the water and left. The water for the pedicure was luke warm, at best. My whole pedicure was over in 25 minutes. What is supposed to be an hour service was rushed so badly. It was not enjoyable at all. I was not treated properly and the work was alright but not good enough to be happy with. I could have soaked my feet and painted my own nails more enjoyably than this. It is so frustrating. The people in the place were so rude and I am pretty sure they did not sterilize the tools after using them on me and before the woman next to me. I will never go back to this place. I hope the the health inspector comes at some point because they were violating codes. A completely disappointing experience. I’m pretty sure the only reason they always have openings is because they never say no, even when they are over booked. I was overcharged $10 according to the posted prices. And if the service was good and the final outcome was nice, it wouldn’t be such a problem but it was not worth even the price paid. The woman who rang me out argued with me and then asked why I wouldn’t tip. Awful business and I hope others don’t get the same service I get. I’d recommend anywhere else!
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August 2023 by Chasing Daisies
This is one of the worst nail salons I’ve been to in the area. I have been to them 3 times now, and at this point will be looking for another salon. They overbook and when I show up for my appointment on time, I’ve consistently had to wait to even be seated. Once was by 45 minutes and the other 2 times closer to 30. I wish I never waited around for them and left. After being seated there is always a significant wait before they start on my nails. The work is subpar and they are just not friendly. I’ve been overcharged twice now and when I question why, they are extremely rude by if. I would not recommend going to this nail salon. Nothing about my experiences have been positive here and I’ve heard the same complaints from others. I wish they were more professional and honest. It’s quite a disappointment. I went back twice after the first treatment because they are so close to my work and always have openings. But I regret it greatly. It’s just not worth going to them. They have very poor customer service and business ethics. I’d stay away from this business and look for one that values their customersServices: Pedicure
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August 2023 by Becky Sweeney
Go anywhere else. Made our appt for 1, they didn’t start our nails until 2:07. Nobody checked in with us, people who came in after us were helped first. My nails were rushed through which makes sense why one came off literally the next morning. On top of the woman being aggressive with my hands. I have this place two chances and I couldn’t ever imagine going back. Put your money towards better service. It was truly the worst experience.
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July 2023 by Scarlett Parker
I have been going to Bella ve for a little while now and they never disappoint me! They do exactly what I ask for! Sure here and there, there will be an around the nail bleed but other than that it’s great, the older gentleman is my favorite, he’s just so funny!Service: Gel manicures
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July 2023 by Aura Upchurch
If I could do 0 stars I would. I can’t even begin to describe how terrible my experience at this nail salon was. I went in yesterday, July 14th 2023, to get acrylics. The woman doing my nails did not push my cuticles back or cut them, she did not file my actual nails down, she got nail glue all over me and got one of the nails stuck to my finger which she then RIPPED OFF. She cut the acrylics WAY shorter than what I asked for. For the shape I asked for Almond, these nails are not almond. They’re chunky, round, and thick with a small point at the top. They’re all extremely lopsided and none of the nails are even. I want to add that I never got a massage either. I also asked for chrome nails and I got white kind of sparkly ones. These nails were $65. They refused to refund me, they wouldn’t even offer a partial refund. All they offered me was a free nail removal so I would’ve paid $80 (this includes the tip) for my nails to get done them removed all within 3 hours. DO NOT GO HERE. If the owner is reading this, I want my refund.Service: Acrylic nails
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July 2023 by Cara Bondi
One of the worst gel pedicures I’ve gotten around town. Literally have to have it redone before leaving on a trip because it’s such a mess. Very disappointing because the people are very nice, the service is attentive, and the spa is clean and has a great atmosphere.Service: Gel manicures
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June 2023 by Amani Suter
First off, this wasn't my first choice of a nail salon to go to. I went because it was the only place that had availability on short notice. My nails turned out well. However, it was rushed, the guy doing my nails only told me to put my hand in and out of UV lamp and handled me and my nails harshly. He wasn't careful, it wasn't clean and the files used were certainly not clean. Others who came in while I was there were sitting waiting for a long time even though they had made appointments. Reading other comments I agree that the establishment is poorly run and many clients are rushed and don't have a good experience. After picking out a chrome color I was told that I "chose the wrong color" I was told to show a picture of what I wanted. He told me the picture wasn't the color I'd picked out and he'd make my nails look like the picture. They didn't, but I do really like how they turned out. I didn't feel like the employees cared about their clients. They were all talking to each other in their native language and not making any effort to ensure that I or anyone else was enjoying their experience. I was also told that for almond shaped nails I couldn't have them as short as I wanted. I feel frustrated about that as they most certainly could've been filed shorter to achieve the shape I wanted. Overall, I felt like the experience wasn't enjoyable and the people who work there have a lot to work on. But I do love my nails and hope they will last. Not to mention I was charged twice for my appointment and had to call them back, send in a picture of my receipt and all of my credit card information to get a refund. I've been assured Iwill have a refund, but my bank statements haven't shown that yet. Won't be going back and would recommend other nail salons to others.Services: Nail extensions
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June 2023 by Caitlin Hurley
Appointment was scheduled at 3pm, at 3:45 they finally got started and it was done by 3:59, which half of that time was spent on painting my nails. No relaxation, rushed because they don't schedule properly, and my feet are still is rough shape, calloused, etc. Barely any scrubbing, and not at all what I would consider massaged.
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May 2023 by P McDougall - R Coe (Patrick and Ridmi)
Rushed job - took five times to get one nail right due to their own mistakes so the rest of the service was rushed. No massage, warm towel or clean up around and under nails. This is my second poor visit with similar issues. Won’t be back again.Services: Dip powder
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March 2023 by Cynthia DuBois
Worst experience ever! When the pedicure professional says only two words in English, which is “Oh No”, keeps taping your leg hard and harder (because you’re talking and didn’t hear her ask you to put in the water).She put the perrifin wax on (my $50.00 pedicure) and took it off 2 minutes later. Any upscale place I’ve ever been too leave it on around 20 minutes. She kept talking about me to her coworker and the reason I think this is because they would talk, both look at me and laugh.I paid $50 for the most expensive pedicure and was done and out in 35 minutes!Also, this was my third try and last try!Plus, did I mention she gave me an open wound on my foot?Service: Pedicure
