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November 2023 by C M.
Faith's Ford and Amanda were terrific. This is the second vehicle I've purchased from them. I highly recommend this dealer and Amanda. She responded quickly to my inquiries. She answered all my questions. She went above and beyond in assisting me into the vehicle that fit me best. She's honest, accommodating and just plain nice. Thanks Amanda!
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November 2023 by Allen S.
I recently leased a 2023 Tacoma from this dealership. It was the 3rd vehicle purchased through them. Previously I never had any vehicle serviced there. The latest lease is a TRD Off Road version of the Tacoma. When starting on a hill there was a strange clicking noise that sounded like it came from the transmission. I brought the vehicle in and road tested with a service tech where we replicated the sound. They scoped the truck, sent me home saying they would send the data to Toyota and then asked for the truck back the next day. Returned the vehicle (45 minute drive each way). After 2 more days called only to get the service advisor telling me he was out 10 days, "why did I bring the truck in." I have his VM telling me to. Then spoke with the owner explaining my frustration and that the service advisor lied to me. He was not very helpful. Finally got online myself to determine the noise is a feature of the off road version using the ABS to keep the truck from rolling backwards. Called the service advisor explained what I had learned, even referencing the owners manual pages and was told that I was not correct. They had a Toyota Engineer come to the dealership to look at the vehicle. He concluded the truck is behaving exactly as it was designed. They had my vehicle for 9 days and tore the whole rear end apart looking for something that did not exist. How can a Toyota dealership and service department not understand the functionality of the vehicles they sell? It appears this feature has been available since 2016, so it is not even something new. NEVER AGAIN!
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November 2023 by Matthew St. Louis
After calling for details about a new Toyota, I drove up from Rhode Island to make the purchase. George, my salesman, was helpful along every step of the way. He made sure no time was wasted by getting my paperwork and financing prepared while I was still in route. Once there, the whole process was quick and painless. George even helped resolve a small insurance related snag. The price of the vehicle couldn’t be beat and my overall experience was exceptional. Highly recommend and would do business here again.
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November 2023 by Zech Wicker
Cooper and the team at Faith's Toyota Ford did an excellent job in finding me the truck I never thought I'd own. I was fortunate enough to provide Cooper with his first sale as a new salesperson on the floor at Faith's. Things I appreciated while working with him to figure out what I wanted was his attention to what I was expressing and never once feeling like he was trying to push me towards any one vehicle. I also appreciated that due to his inexperience he was never afraid to be upfront and honest about what he did not know, but always willing and quick to find answers from his other teammates to questions I had. This brings me to giving a shout out to said teammates, Scott (Sales Manager) and Amanda (Salesperson) who I had several pleasant and professional interactions with during the process of selecting my amazing new Ford F150 Lariat Sport. Thanks again to the team at Faith's, and I look forward to your new facility and picking out my wife's next vehicle with you!
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October 2023 by Nichile Wilson
Sales/Sales Manager were great answering questions and making sure we were good to move forward. When we went back to Finance the amount we thought we would be paying went up another $47. I wish when you go back to Finance department the only additional cost are the additional items on the loan. We also seem to luck out on detailing the new vehicle because the crew has gone home for the day. This would not have been rectified if we hadn’t complained that it wasn’t done.
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October 2023 by Todd Trotter
Great dealership, was met by Stephanie Ross upon arriving, Stephanie was very helpful and a joy to deal with, she took care of us through the whole process.I bought a 14 F250 at a great price.I will definitely buy from them again.
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October 2023 by Jason Lambert
Might be the best purchasing experience ever....and I've worked in the auto industry for 20 years. Billy started and worked out a great deal on a new sienna and gave an amazing trade value. He had Chris help us with the rest and he did everything remotely and super easy. Finally Randy handled the financing, got us a great rate and a great warranty. Never was there any pressure or haggling or anything. These guys are a class act and some of the best I've ever seen. They're even delivering the car to NH for us. Easiest purchase ever. Thanks team!
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October 2023 by Aria Zarnoski
Amanda, Steve, and Colby really helped me get my dream car today. The staff were all so friendly and helpful. They were very upfront and authentic with me which I appreciated so much. I did not expect that it would be possible to drive away with my dream car the same day I was contemplating going for a test drive! Thanks team you are THE best! ❤️
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October 2023 by Vannessa Cintron
I recently bought my new car at Faith’s Toyota and Ford. I want to say that they work with me since the first day. I did had to wait for my vehicle to arrive but it was worth the wait. The atmosphere was great employees go above and beyond to keep you happy. Thank you Amanda for all your help from keeping informed to giving reassurance when I needed it, wonderful job. I am a happy customer.
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August 2023 by Ryan Stebbins
I would like to start out by saying how great of an experience I had with Sara Johnson and her team, and I would HIGHLY recommend using Faith's Toyota/Ford for any service or sale! The welcoming of the employees to customers is outstanding and worth every second! No longer than I arrived did I have the chance to receive a long-awaited gift of a truck since I left the military. Faith's also is very veteran friendly and makes veterans feel like being at home with family! Thank you so much for giving me the opportunity and selection for years of happiness to come!
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August 2023 by Hieu T.
I was dealing with Shealynn, Scott and Samantha to by a new car. Process was smooth. Scott provided update in timely manner. Unfortunately, i didn't buy the car from dealer but will go back for future Toyota.
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July 2023 by Scott Boucher
I really wish I could leave a higher rating than 5 stars! Where do I even begin? The online team was super responsive and helped me get set up quickly with a sales rep, and then I headed to the dealership and met with Bryce and he is AWESOME!!!! My situation was a complicated one and my expectations and requirements were very high, and he did not disappoint! This is literally the only time I have ever bought a car where I felt like not only was I listened to and my time was respected, but I also have never dealt with car sales and not had it feel as though a salesperson was actively working against me until Bryce! Then...then when it was time to work with the finance department Randy was incredible and worked out a deal for me that was immeasurably better than I hoped for. The man is some kind of finance wizard! For years now my current car had been falling to pieces and lately that has meant being separated from many of the people I love because I couldn't travel. The team at Faith's Toyota Ford didn't just help get me into an awesome car, they gave me my life back!!! I love this place and highly highly highly recommend stopping here to see Bryce if you are even thinking of getting a new vehicle. I'm amazed! Great job everyone, I will absolutely be back time and again!!!!
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July 2023 by James Mason
Very pleased with my new Tacoma from Faith’s! They are great to work with and found the exact model I wanted. I highly recommend Chris and the rest of Faith’s. Thanks!
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July 2023 by Cha Ching
Had an excellent experience buying my new truck. Chris and Colby were great to work with. I would buy at Faiths again.
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July 2023 by Nick Becker
Great experience at Faith’s Toyota. Got a good deal and I really like the certified pre-owned program. They delivered my Jeep to my house 2 hours away.