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January 2024 by Roman Corse
Great shop. Amazing atmosphere. Has a vast selection of whatever you are looking for, the place is stocked floor to ceiling with stuff. The staff is very knowledgeable, professional, and is happy to help you get the right stuff. I was able to find the exact piece of glassware i was looking for, found another I didn't know I was looking for and got a case to keep it safe.
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January 2024 by Amber M
Needed help buying some items before being snowed in from the storm and this store had everything we needed! Person behind the counter made us feel super comfortable! They even reminded us we needed batteries! Lol 10/10 experience
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July 2023 by Allison Rugar
This place is amazing
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June 2022 by Lauren Rey
The woman working today was super helpful and informative, thanks for the great experience!
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November 2021 by Matthias Rose
The women checking me out dropped the bowl head of the bong I just bought, pretended to check it and proceeded to send me home with a cracked bowl head. Nice .
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January 2021 by Keyara Hillard
We went to the store tonight and purchased 200 dollars worth of pieces only to find out one was defective and leaks out of the base dramatically. We tried to explain this to them and they refused to work with us. The owner was rude and accused my partner of harassing them for wanting to bring it in and show them in person the glass being defective. They said they wouldn’t give us our money back! When we tried to speak with the owner she was super rude and disrespectful of my time and the fact they have NO POLICY IN PLACE FOR DEFECTIVE PEICES! HIGHLY DISAPPOINTED
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December 2020 by Joseph Connelly
Better than ever but i may be alittle bias....
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October 2020 by Alexandra Goding
The two women working were extremely helpful, and friendly. Would definitely go back.
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June 2020 by F G
Casey was very professional! She was able to give me the nicotine pen thingy I've been looking everywhere for! I highly recommend stoping in!
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June 2020 by Spparker
Don’t know what the negative reviews about “the girl behind the counter” was about? The young woman I dealt with this past Saturday was incredibly knowledgeable!!! Maybe it’s a different woman people are talking about??? This young woman knew her stuff, NEVER even remotely tried ripping us off and was incredibly honest with us, not to mention above and beyond helpful!!! It’s because of her that we will be back for sure!!!!
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March 2020 by Olivia BB
BOUGHT A DOWNSTEM AND IT WAS BROKE IN THE STORE. NO PIECE IN THE BUBBLEWRAP WITH IT. THE STORE CLERK DIDN'T CHECK THE PRODUCT TO MAKE SURE IT WAS INTACT BEFORE SELLING IT TO ME. HORRIBLE. WORST EXPERIENCE IN MY ENTIRE LIFE.
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October 2019 by Dante Guerra
Casey was very professional! She was able to give me the nicotine pen thingy I've been looking everywhere for! I highly recommend stoping in!
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October 2019 by Jake Teffner
There is a MUCH better option in Waterbury if you don't require the "adult" part of the store.
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July 2019 by Sally P.
Don't know what the negative reviews about “the girl behind the counter†was about? The young woman I dealt with this past Saturday was incredibly knowledgeable!!! Maybe it's a different woman people are talking about??? This young woman knew her stuff, NEVER even remotely tried ripping us off and was incredibly honest with us, not to mention above and beyond helpful!!! It's because of her that we will be back for sure!!!!
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June 2019 by Jordan R.
Went in with my boyfriend for the first time (after passing by it for years) and found the store to be very clean and well stocked. The employee was friendly and helpful as well as knowledgeable. There are negative reviews of this place on Google but the owner replied back to most of them (which called out rude employees) and stated that they were let go. So I think ViceLand is good now. I'd definitely give it a shot if you're in the area.