First Run Ski Shop is a highly recommended business located at the base of Stratton. It is known for its friendly, patient, and knowledgeable staff who go above and beyond to help customers. The team, including expert bootfitter Tom, provides exceptional service for ski and snowboard equipment. Tom's years of experience shine through, especially in boot fitting, where he customizes boots to ensure perfect comfort, often without the need for new gear. Customers appreciate the shop’s willingness to help with adjustments and repairs, including tuning skis and fixing edges and bases from years of use. The staff offers expert advice and personalized service, making sure customers leave satisfied. The shop offers fair prices and quality merchandise, making it a great place for skiers and snowboarders to get equipment and assistance. Overall, First Run Ski Shop is known for its helpful team, quality service, and dedication to ensuring customers have a great experience on the hill.
Sandi is a fantastic boot fitter. She was very patient and educated us about what type of boot is appropriate for size and type of skier. I highly recommend her!
February 2026
I have great deal if respect for the team here, they work hard and deal with a high volume of traffic. Anyone who lacks the ability to see a worker is busy is clearly lacking in appreciation of others. I like the service and have demo'd and purchased sets of skis here and they have all been great!
February 2025
Tom and the rest of his team went above and beyond helping me find a new set of skis to fit my new boots. Highly highly recommend!