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December 2023 by Louise Sylvester
Outdoor box not being emptied. Could hardly get envelope in.
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December 2023 by Constance Crisp
I like this post office. The staff are very nice.
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November 2023 by Irene Knight
An OVERNIGHT package was send from Jacksonville, FL on Monday,, 10/16. Today is Friday, 10/20, and it HAS NOT ARRIVED! In South Burlington, VT, we have the worst mail service I have ever seen. The Post Office people wouldn't even find the package with a tracking number!
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August 2023 by Joshua Dandrea
Paid over $200 for a PO Box online with a reservation. Get there to open it up and get my keys. The guy at the counter had no idea how to help me needless to say I had to call customer support and get my money back.
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June 2023 by Tor Johnson
Fat, old employee (clerk #36) doesn't know what he's doing, he tried to tell me I couldn't fold the qr code label on the package when I ship this same exact package literally everyday. He clearly doesn't know what he's doing and needs to be fired. Rude and uneducated and pretty unhygienic if I must say, there was a pungent odor emitting from him.
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June 2023 by Brian Pollica (Archaedes)
The super kind tan young Lady is awesome! Can't say many good things about the other front desk people but if you see the super kind young lady working the front desk get in her line quick, she goes above and beyond and is extremely genuinely kind. Rest of the staff are good if you just want to send something or get stamps but is about it.
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June 2023 by Leah M
I usually try to avoid going into any Post Office on a normal and daily basis due to past experiences, but recently a nice, very kind, hawaiian (I do not know her background so I am very sorry if I am wrong), young lady appeared. For the past couple weeks, when I had to go in and see her, she's smiling and trying her best to help customers out. Even on the busiest times! I use to think all post office workers were grumpy but she really brightens my experiences there. I got over 4 books of stamps with her and she folded them neatly, placing them in a small tiny bag for me. Afterwards, she sealed it with a tiny piece of tape so I wouldn't lose it on my walk home! She was listening to my story the whole time! This was above and beyond! I really hope the post office appreciates her and she knows what a difference her bubbly attitude makes!
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April 2023 by Gi Grape
We just used the drive up mail box but it wasn't really busy that day
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February 2023 by Daniel O'Hare
The worste post office I have ever dealt with they continually lie about my mail being there and can't seem to make it to my mailbox. This has been for a few years they have consistently been unable to get my mail or packages to my home/business
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December 2022 by Justin Miller
Rudest people I have ever seen at a post office. Watched it happen to others too in line. These people behind the counters shouldn't be working in the public if they're going to provide this type of service. Robotic service displayed best here!
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December 2022 by Mazal Fernandez
They close before 5!! Really, there should be a sign that says "we close at 4:50" because they start shutting down the building then. You can come in at 4:55 and be turned away. Just a head's up.Shout out to Mandy for being a great USPS employee. She was very helpful and it is because of her that I'm not giving this location a lower rating.There was another employee, an older white male with gray hair, who yelled at me and ignored for no good reason (hence the missing star). USPS human resources, you might want to speak to him about working on his customer service skills.
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October 2022 by Casey Frankfort
Can't get one strip of tape to close a bag for a return? No writing off a few rolls a tape for the USPS huh? Pathetic
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October 2022 by goldenlunafish
(South Burlington VT, White St. branch) Staff is usually very friendly and helpful. Even though the poor folks are understaffed, they always do their best to balance keeping the line moving while giving good service to each customer.
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January 2022 by Scott M.
By far. The worst shipping service They need to stop blaming slowness on the pandemic when ups is doing 1000% better I know that Because that's all I now use to ship with it should not take a small 3 ounce package 10 days to go 400 miles when ups can do it. In days They messed up on quite a lot of my packages sent them out. They are not suppose to go to middlesex mass. I know. I have called nashua processing after that package that they screwed up on back to me and I just take it a resend it via ups. Like I did. Yesterday To dover and its already in Delaware being processed for delivery
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December 2021 by Tom Duprey
As I am completely aware that everyone is under a massive amount of stress.. I am writing this review as to address the currier driving truck number 23.. I have been wondering why my mail has been smelling of cigarettes.. now as I sit here writing this.. I am watching the gentleman sit in the mail truck puffing away on a cigarette... I am not overly impressed with this as I'm sure just like me.. other people oder things like food, clothes, etc.. and do NOT want their orders smelling of cigarettes. As some of these items are indeed for children.. how sad... once again... this delivery driver is outside of my house with smoke pouring out of his mail truck. Sat and watched him not only puff his cigarette down but proceeded to put it out on my lawn... was told that this would be taken care of but of course... it's not..
