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August 2024 by Christian Pages
The best, most trust worthy shop in Vermont. The only place I bring my truck.
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July 2024 by Brian Butler
Exceptional guidance and advisement on what modifications to get for my truck. Easy to work with, good quality labor and products, and I would highly recommend.
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July 2024 by John Beeman
I've been a customer here for a long time - over several vehicles. Jason, Bruce, and Mike are straighforward and hard working.
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June 2024 by Jack Poratti
I had high hopes going here, as you'll soon read it didn't meet my expectations. I originally went in to have an issue with my tire looked at. After they had a day to look at it, they came back to me and said how they found a whole bunch of issues with my truck. This wasn't what I wanted to hear, but I understand that things break and wear on vehicles. First off, if you go here, know they are going to charge you to look at your vehicle. They charged me almost $300 for just looking at the truck. I didn't ask them to go through the whole thing, I guess they just figured they had a chance to charge me a lot of money while they had their hands on it. This alone wouldn't make me go out of my way to give this shop one star. The estimate they came up with for the issues they found came out to $5,000. I was definitely skeptical as to why it was such an insane amount to fix some bushings, seals, and what they thought needed, control arms. First off, they were going to charge me $400 just to replace the control arm, which is a $150 part, and that didn't include the labor of it. I brought my truck to another shop in Essex and they were amazed at how much this estimate was. According to them, the 4x4 center was upping the price on all these parts and charging double labor rates . For example, they charged full price on labor to go into the front left suspension setup and replace a control arm. They also said I needed to replace a cv axle. In the estimate they made it so that instead of having that labor go into the other work they did, it's like they were charging me to put the front end back together and then again take it apart. They were double dipping. Before I took it out of the shop, I stopped in to see what they were talking about. The service manager straight up lied to me, he said we were getting a steal on a control arm. "They usually go for $490, but we got one at a good price of $409." We also asked if we were to get the work done, could they comp the $300 charge of looking a the truck. They got very defensive about us asking this, which also made me not want to do business with them. All things considered, do not go here unless you don't care about spending lots of extra money, they will take advantage of you.
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November 2023 by Matt Hubeck
The guys at the 4x4 center are great at what they do. I had a lift and suspension upgrades done to my Tacoma and it came out great. One of the front shocks had a manufacturing defect and they had me in right away, and replaced it. I recommend these guys for your 4x4 needs.Services: Tires
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September 2023 by Jared F.
Zero Stars! Worst Auto shop experience I have ever had!! Had an appointment and they held the car for a week for a basic alternator replacement. Blamed it on having to deal with Warranty. Well Warranty probably wouldn't take so long if you didn't try to rip us off. Charged $500 over what the dealership would charge. Had to pay difference of warranty to pick up vehicle. Save yourself and go literary anywhere else!
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September 2023 by Brittney GoesMeow
I wish I could give this shop a 0. Probably the worst experience I’ve had anywhere ever. Bruce is extremely rude and unprofessional. Just wasted over a month of my time. Looking at other reviews it seems I’m not the first and won’t be the last that this happens to. I would say you are better off bringing your vehicle ANYWHERE else.
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July 2023 by Robert Welk
They installed a RC Leveling Kit on my 2022 RAM 2500 quickly and it looks/rides awesome!
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May 2023 by Julie Gates
I called and asked for a quote to install new adjustable shocks and do a wheel alignment after. I was told that it would cost around $400. I dropped the truck off and was told that it probably wouldn't be ready until the following day. I told them that I could not do that because I drove over an hour to get there. They allowed me to use the loaner vehicle to get home, but had I known what the bill was going to be I would have just called off the appointment. They called me the next day and said the truck was done and I could pick it up. I asked what the final cost was and I was told $714!!! When I asked how the amount could be so much higher than the quote, they first told me that no one quoted me that and then made excuses that they had to install the shocks twice because they adjusted them too high the first time....shouldn't that have been on them? They also said that the alignment was not included in the original pricing. I specifically asked how much the total cost would be to install the shocks and do the alignment. We had this done two years ago on another truck in a different shop and they only charged us $300.00. I would not recommend them.Service: Wheel alignment
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April 2023 by David Zysik
Knowledgeable and took enough time to explain issues on my D-90 that will be taken care of when needed in future
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April 2023 by John Van Dijk
The worst place to bring your vehicle in Vermont. They rip people off constantly and don’t care what damage they do. Very little integrity or costumer service. Try another business unless you want to throw money away needlessly. These people are incompetent, unprofessional, and corrupt.Service: General repairs & maintenance
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March 2023 by John S.
The worst place to bring your vehicle for repairs in Vermont. This place is a nightmare with zero integrity. They will ruin your vehicle and charge you massive fees. I was a costumer for many years but they kept ripping me off. They sold me bad vehicles and ruined perfectly good vehicles. I would not recommend this dodgy sketchy place to anyone. If you want to throw money away then by all means go to the 4x4 center.
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February 2023 by Dan Conley
Always receive great service here. Prices are great, and the staff is very helpful and knowledgeable. Would highly recommend it to anyone.
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January 2023 by Nils Skaane
Absolutely RIDICULOUS pricing, don't expect special treatment even after a 10k bill! Lots of other great shops like Twisted Wrench across the street. Don't give these people your money!Services: General repairs & maintenance
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January 2023 by N S
Took advantage of a situation in which I was out of luck time wise, ended up charging me nearly double the MSRP of a part. Absurdly expensive and keen to bill you for anything and everything.Service: Transmission repair
