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October 2023 by K Zim
I don’t have enough positive things to say. And I was there for a freaking euthanasia. I went with my daughter to put her cat down. So much compassion, empathy, warmth, and patience from everyone. I couldn’t believe the care and effort taken to make sure my daughter and her cat were as comfortable as could be in a really bad situation. If I didn’t live in New York, I would switch to Orchard Veterinary Hospital in a heart beat. Beyond thankful.
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June 2023 by Zachary Yindra
Orchard is fantastic in every way. The quality of care my dogs receive from the entire team is exceptional. Sarah and Valerie are always extremely welcoming to us and provide a really pleasant and genuinely interested and caring experience. Gina was terrific on my most recent visit with a new puppy, our third patient at Orchard. Dr. O’Keefe is always kind, extremely affable and generous with her time; an occasion comes to mind when she spent probably 40 minutes on the phone with me about our oldest dog for no charge. I’m not sure if Orchard is the least expensive vet around, but I am sure that they use the highest quality vaccines and treatments available, have an extremely competent staff at every level, and that the staff care for my dogs as though they are their own.
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May 2023 by Donald Cejovic
They care and are accommodating. No fear clinic so they want your animal to feel as comfortable as possible or they might reschedule you. They figured something out with my pup when 2 other vets missed it.
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April 2023 by Eric Hart
Just a quick shout-out to Dr. Mori. These folks have taken care of our sometimes-challenging big dog Mist for a few years (since we adopted her). We saw Dr Mori for the first time recently for an X-Ray and exam after Mist consumed a big bone she found. Good advice, clear on options, helped quickly with an unrelated issue while we were there, caring and personal. Vet tech was also very helpful. Dr. Mori seems like a really good addition to the team.
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March 2023 by Chris Maynard
Always friendly and excellent service. It's very nice to have a vet you can trust.
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February 2023 by Andrew Floreani (Qaend)
Very helpful and diligent veterinary staff. Gave me all the information and answered all the questions I had to care for my 2 cats and dog.
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February 2023 by Emily Clements
Highly recommend this vet! Had an operation for my dog that was I VERY nervous about. They were super responsive and understanding about my million of questions (not kidding lol). They called me right when he woke up! I love this place! They took great care of my dog!
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January 2023 by Eli Gagne
Just like every other veterinary clinic in this failure of a state, not a single one available to do emergency surgery on my cats pyometrra so now I'm just gonna have to watch her die I guess
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January 2023 by Jacqueline Ward
10 out of 10. This care team, well .. cares so much!I am newer to the practice and they talk through treatment options without bias AND provide an estimate before providing care.They are supportive of the pet's experience by offering treats and cheese to offset the stress of the procedures.The tech even moved mats all over the office so that my three-legged doggo could walk from one to the next on his own through the office since he was cowering when contemplating walking on the new-to-him hardwood floors.They offer complete explanations and call to check in following care.I highly recommend them. ❤️
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January 2023 by Bill Simmons
These people fit me in on a Friday of a holiday weekend, my vet had no Docs on duty so they sent me here.The nurse was amazing, the Doctor was amazing.They love for my dog was felt and sooo much appreciated.I live in Richmond Vt, if these people are near you I’d try like heck to get in.I thank you andMiss Maddie thanks you
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January 2023 by Mark Hemley
I love this place. So many great techs here and kind doctors. My dog is a bit skittish and they are so gentle with him even though he's a big boy.
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July 2022 by Kimberly Ann
This is the best Vet I have ever been to! The service is amazing. The doctors are amazing and so helpful. They don’t try to just take your money and run. They truly care about treating your pet and not wasting your time or money.
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July 2022 by Colby Foster
Great care for my senior dog. He had to have teeth removed and they not only provided great care during and after for him but offered some payment options which was helpful.
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May 2022 by May May
Dog died with pain bc of this clinic.Sadly my girlfriend had to put her dog, Orlando, down yesterday. He was brought from a veterinary hospital to her house to spend few hours with his family before his appointment at the Orchard hospital for his injection. Orlando had an IV catheter already in place from the other hospital. When this tall, skinny, older veterinarian at Orchard injected the lethal fluid to Ollie, the catheter was placed incorrectly or have moved, so Ollie jumped, and screamed and screamedof pain till his very last breath. Ollies' mom, sister and I also did. I have no words to describe how terrified, scared, sad, overwhelmed we were and still are to see Ollie leaving us so painfully. THE VETERINARIAN @ ORCHARD NEVER CHECKED THE CATHETER B4 INJECTING OLLIE. IT WAS HIS "PROFESSIONAL -as a doctor- RESPONSIBILITY" TO CHECK THE CATHETER, AND HE DIDN'T. My heart is broken and I am sad. Ollies' eyes, his screams and body movements were full of terror and pain. 3Edit* it is 2020 and I still remember that day. The pain of that poor pup until his last breath. It was very terrifying for all of us. Ollie's mom reported it what happened w the state.Edit 2* 4/23/2022. I am still heartbroken about the way Ollie left us. That poor puppy died with so much pain due to the negligence of that vet.If you ever have a bad experience here, report it with the State. Ollie's mom made the report for track.
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April 2022 by Julia Buffo
We had to put down my brothers dog here yesterday. The vet tech was very patient and wonderful with all of us. Several of us came because we were desperate to say goodbye and they let us all stay which I thought was very sweet considering. The doctor was very consent conscious and talks through everything he had to do. They prepped us with treats and tissues. On these really awful days compassion and kindness goes a long way. They were very loving and gentle with our dog.