-
July 2024 by Maggie Hill
Easy pickup of online purchases
-
June 2024 by Eric Morin
Would love to purchase clothes from kohls. Except the lines is always 4 miles long even with full registers. Fix the amount of time it takes per sale. This store isn't worth the extended wait time.
-
June 2024 by K D Jerome
One in Burlington is waaayyy better
-
June 2024 by Cory Adams
I was accused of trying to shoplift because I was picking at the plastic on an eye roller. Si was leaving, I said you just lost a great customer. The guy said we don't like shop lifters. I showed him I had cash. I was completely humiliated because he was extremely un professional. He is the reason for this review. I never got his name, but he was a short pudgy guy, probably mid to late 20s. Dark eyes and dark hair. If you want to shop at Kohls, I would suggest going to Berlin instead. At least the people there are professional. I just want to say shame on Kohls in the University Mall for not training your workers to be professional and courteous at all times, no matter what situation pops up. If I were the guys boss, he would have been written up for his lack of professionalism and immaturity. May go back some day, but most likely, it will be to his name, and if he is any sort of manager, I will be speaking with his district manager.
6/5/24
I appreciate that you are able to use my review to learn and be able to coach your employees. I was a district manager for several years at a store in San Francisco. The one thing I stressed to my managers was when coaching and training, the number one thing, no matter what! Remain professional under any and all circumstances. That can be very difficult at times, especially with younger people. You never under any circumstance make a customer feel anything but happy. You, being the owner of this particular store, should stress that to your managers to pass on to the employees. Even tho you will be speaking with your managers, I will just drive to another location or shop online. I was so embarrassed, and I never want to see that guy's face again. I don't appreciate being treated the way he treated me. I wish I would have got his name. He didn't even ask me what I was doing or I'd I planned on paying for the items. He assumed I was going to steal and snatched the items or off my hand and told me that they would be at the front waiting for me. That's when I left. If he is going to treat customers like common thieves even after they show him a wallet full of bills, he needs to find a new profession. If he doesn't like working there and is going to treat ppl like that, maybe he should go back to school and get an educating to do something that he enjoys. He reminds me of one of the ppl on a power trip because they were picked on in school. SMH. I hope you do something because you will be losing customers. That's losing business and nobody can afford to lose customers in this economy.
-
June 2024 by Mary Cain
I always find this store confusing. Even another location has the same setup and it's very strange.
You've entirely too many items on each rack. The women's section for clearance especially is overwhelming and has been for years.
Whatever Kohl's used to be it no longer is a value. The prices are outrageous. I left without buying anything.
-
June 2024 by wendy thibault
Haven't shopped here for over a year and stopped in and did a purchase. I had the wrong size, and they weren't on sale anymore, and I had to return them to get the right size, not on sale. It will be a long time before I go back their again.
-
May 2024 by Joe Gerry
Shop at TJ Max
-
May 2024 by Lydia Anais
Kohl"s in person is so much better than shopping online..Saturday was my first time going in person..I am HOOKED now.....You cannot beat the sales, the quality..
-
May 2024 by Paul Garbarino
Found all that stuff I needed with staff help
-
May 2024 by Krista Rochefort
I like the new look, though I do NOT like the fact that the registers heading into the mall are gone. It's a huge inconvenience for those who are going in and out of stores in the mall.
-
April 2024 by nona
Super Professional assistance from associates
-
April 2024 by Jeff Daigneault
Kohls is awesome
-
April 2024 by Alfred R Decker Jr
Nice store
-
April 2024 by Donovan Burkhamer
good selection, long winded checkout experience.
-
April 2024 by Joe Watson (Joe Cool)
Always a favorite, especially the clearance sections
