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October 2024 by Samantha Jackman
Great prices and friendly, helpful staff
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October 2024 by Dirty D
The best customer service and tool selection in the land!
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September 2024 by Joel Provoncha
Great place for inexpensive tools. If you don't need contractors grade it's the place to go
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September 2024 by HO
Good place for industrial items, automotive supplies, camping equipment . This is not your everyday hardware store, but it's worth checking out.
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August 2024 by Steve Casale
Good variety of less expensive tools and hardware. In an out compared to big box stores
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June 2024 by Jeff
Cheap tools you can beat the shiiiiiț out of lol
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June 2024 by Trevor Russell
Good choice for low-cost products. Decent value
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May 2024 by Yankee 137
Cheap tools and stuff.
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May 2024 by jake miller
Don't ask for help here, cashier said it might be in the back. What happened? Pulled me out of line to just look at the same place you looked just to find nothing just like you then return to the back of the line like a smuck.... Thanks for wasting my time guys
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January 2024 by Oopie Perini
We put a 2 year warranty on our generator that lasted no more than 3 months. The only thing that the “manager” was able to tell us is that because we switched a generator in the first 4 months of our 2 YEAR warranty it’s now gone. We tried asking why our 2 year warranty of $200 is just gone and his only response was “I can give you the customer service phone number I don’t know how to help you”
Don’t buy the warranties for the predator products. All harbor freight is doing is taking your money for a product that’s only guaranteed to work for 3 months and not doing anything to compensate the customers needs. They will rob you.
They also just decided to hang up when they didn’t feel like helping us anymore with our problem. The manager at the South Burlington Harbor Frieght doesn’t know how to work customer service- he should be terminated from his position. The counter person, who was not familiar with this type of exchange, was MORE helpful in our problem than the manager was.
If I could give this store 0 stars, I wouldn’t hesitate.
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January 2024 by George Landry
Was buying a generator but had no one with the knowledge of the product. I am happy with the pricing and quality of my purchase.
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January 2024 by John Fogarty
Great customer service from Aliya (sp?) the supervisor! Free tools for ITC members! And knew where everything was in the store. Going back next week.
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December 2023 by Emanuel Thomas
There was a young female looking at the cash register who was incredible. But the other cashier staff were kind of rude
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December 2023 by James Dickmann
I bought gloves at this at Harbor Freight in Burlington VT and when I got home I later realized that they charged me tax on them, even though clothing is non-taxable in VT. I called the store who then gave me a customer service phone number and told me that they would be able to help get the matter addressed. The customer service person to whom I spoke told me that there is nothing that they could do and that I had to go to the store. I explained that the store is 50 miles one way and I'm not driving that far for $5.24. I then asked what HF was going to do about the fact that they are charging tax on non-taxable items, to which I was told I would have to take that up with the store. Mind you that the person at the store to whom I spoke with provided me with the customer support number and told me to call them. So basically I got the run around and nothing was done at all to remedy both the fact that I deserve a refund on tax that should have been collected and the fact that they are doing nothing to address the fact that they are collecting tax on non-taxable items. Beware!
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December 2023 by Josh
So much at a great price and some things don't get any cheaper
