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February 2023 by Amber Cutler
Great company to collaborate with, very quick to respond and helpful sourcing products. Highly recommend!
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January 2023 by Cindy Provost
The experience at Close To Home has always provided the best customer service that anyone would wish for.Close To Home carries only the best products which ensure that they stand behind what they sell.The experience I had with one such product from Graff was amazing. I called for the part needed and received it in 2 days, no shipping and no charge with their amazing warranty.Visit them on Pine Street in Burlington, Vt. You will not be disappointed.
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January 2023 by Craig Piazza
Excellent customer service - Ernie is so knowledgeable and supportive. Highly recommended!!
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January 2023 by Mika Frechette
I am an interior designer and I would never order a plumbing fixture anywhere but here. Kelley has the nicest disposition and makes sure that I have everything I need in a timeframe that woks for my clients. Top notch customer service and a beautifully curated showroom.
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January 2023 by Alan Zaur
My experience with Close to Home has been excellent. Our architect suggested we use Close to Home when we redid our bathroom over ten years ago. The items we ordered from them arrived in a timely manner that allowed the renovation to be completed on time and on budget.We recently needed to replace a faucet cartridge that became defective after ten years of use. Our salesperson at Close to Home, Ernie Hathaway, arranged for the supplier to send me a replacement cartridge. He also provided me with the technical support number for the manufacturer. With their help, I was able to easily and quickly repair the faucet and avoid the expense and bother of calling a plumber to make the repairs.Even ten years after making the purchase, Ernie responded promptly to my email requesting help. He arranged for the parts to be shipped directly to me and provided the information I needed. This is truly excellent customer service. I will most certainly deal with Ernie and Close to Home in the future.
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October 2021 by Peggy Briggs
I've worked with the folks at Close to Home on many projects and they never disappoint! Most recently, I tasked Ernie Hatheway with sourcing interior and exterior door hardware for an old house restoration. He is so knowledgeable about antique homes and did an expert job finding hardware that suits the house and looks beautiful. And Ali White is my go-to for finding bath and kitchen solutions I can't source on my own. A great team to work with!
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July 2021 by Rex Accavallo
Kelley is awesome. She is very nice, knowledgable and excellent to work with. Close to Home is a very cool, clean, and modern space right in Burlington. I had a great experience here, what a gem of a store. I would highly recommend Close To Home for any Kitchen / Bath Faucets / Sinks / Hardware and much more.
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August 2019 by jon c
They just moved into a cool new space off 257 Pine street. Go to the brick building all the way straight back. Easy parking and access.
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August 2019 by B Flack
What I love about this place is first - it’s either their interesting quality products or their customer service - they really answer questions and take an interest in your project - it’s not a big box store, it’s not a bargain shop although I’ve gotten some great finds including an awesome black graphite sink they’d greatly reduced - a fun place to shop for seriously well made sinks, toilets, tubs, hardware and more ...
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December 2018 by Charles Knoll
Good place
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August 2017 by Aaron F.
Best place for kitchen and bath products in greater Burlington. Personalized service, design, and a variety of high quality stock. Service is very personable and prompt.
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April 2017 by Dominique Serle
Fabulous!!!!! 😋
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September 2015 by Heidi C.
Never thought I'd find shopping for sinks, faucets, toilets, etc. so much fun. I think part of the charm of this place is it's not too big to be overwhelming and yet they manage to have a nice selection of stuff. Much nicer selection, in terms of quality, then Lowes or Home Depot. Tasteful. Salespeople are friendly and helpful. Definitely one of my favorite home furnishing shops in the area. If they don't have something they can order if for you, regardless, they have a great line of vendors that you won't see elsewhere in town.
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July 2015 by Anita L.
We have worked with Close to Home for over 10 years, 2 bathrooms and a kitchen, and will never buy anywhere else. The staff go the extra (10) miles to make sure you get the best products for your job, and even more importantly, they are there to help you if something goes wrong later. Their post sale service has been phenomenal and invaluable (good luck with that at a big box!) Thank you Close to Home!!!
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October 2013 by Catherine S.
After closing on my new place, I went directly from the closing to Close to Home to begin dreaming about renovations. Their selection is truly out of the ordinary for this region. The sales staff is patient, knowledgeable and helpful but without pressure. When we found a piece of a vanity was imperfect, they replaced it without any hassle - such a refreshing difference from the big box stores.
