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“Thank you especially to the Branch Manager Kerry Lyons who went above and beyond to help us secure a loan. Typically we bank at the North Avenue branch but due to a change in personnel Kerry was filling in there as a manager on top of his regular job. Amazing service - professional, timely, and very kind.”
“I always feel appreciated no matter in person or Drive up services. And feel reassured when getting assistance with the call center.Everyone is very friendly & professional. The staff at North Avenue branch are always ready and willing to go the extra mile. Thanks to a great team.”
“The Citizens Bank on Shelburne Road in South Burlington has professional, knowledgable, friendly and helpful staff. There are advantages to having a neighborhood bank with a national reach but local service. This branch is great!”
“ive been a NEFCU member for 23 yrs. and ive never had a problem with their policies or people. ive just recently sold and bought a house. i had Danielle as a MLO...she was wonderful to deal with. very personable and very responsive. great overall experience!!”
8:30AM - 5PM
1855 Williston Rd, South Burlington
Banks
“I had fraud on my debit card so had to go in to get a new one. Amanda went above and beyond customer service to solve my issue and come up with some creative solutions to protect my account. She turned a scary situation into an educational experience. TD Amanda is a gem!”
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“I came in to local branch 15 mins before closing time and Hannah set me up with a checking acct due to my inability to link my savings debit card to cashspp. She was a wizard. Very charismatic, professional, understanding, and it was a delight to have her help me! By far the best experience I have ever had at a bank/credit union and I do believe she needs a raise! I equate going to banks/credit unions like going to the dentist and Vermont Federal CU is nothing compared to that. They even gave me the best rate on an auto loan by far last year. 5 of 5 stars all the way! Ty again Hannah!”