-
October 2024 by Kimberly McGlaflin
I am a return customer of The Automaster-Honda---the customer service was one of my reasons for heading back. I mean, love my Honda's too---but any time I have to head in for a routine maintenance or get a question answered, the service is always accommodating. Christian and his team definitely made the buying process very professional and painless, and Reed, thanks for tip on "cabintalk" in my new Pilot---such a fun feature(not sure my kids would agree though lol). Looking forward to many miles ahead, Thanks again
-
October 2024 by Ted Johnson
Very positive and happy experience with Christian and Read at The Automaster.
-
October 2024 by Stephanie Cesar
Everyone was helpful, professional and very efficient , no time wasted. Also, they were very accommodating which is especially appreciative with little ones tagging along. Jay and the team are great. Thanks again!
-
October 2024 by Susan Wei
Just recently had the most amazing experience buying our new Honda CRV 2025. Jay was our sales rep. and Reid has been so helpful with all of our technology questions. A great dealership!
-
October 2024 by Jennifer Bedell
Adam made the whole experience easy!
-
October 2024 by Kira Harmon
I had an absolutely phenomenal experience with Chris and Reid! Chris was incredibly knowledgeable and helpful without ever being pushy. Reid gave an awesome and thorough overview of the car, making sure I understood every feature. Together, they made the entire process seamless and enjoyable. Hands down, some of the best customer service I’ve ever experienced.
-
October 2024 by Catherine Croteau
My husband and I had a great experience with Christian buying our first new car together. He was pleasant and not pushy at all. We got the exact car we wanted. We are very pleased with our purchase. And know that if we have any questions or problems the group at the Automaster Honda will help us out.
-
October 2024 by Gabi Fish
I had a great experience with Jay from AutoMaster Honda.
He was very competent, friendly and easy to work with. Answered all my question and was willing to go the extra mile. It was a pleasant transition and I would definitely recommend him .
Enjoying my new Odysee Touring
-
October 2024 by Teresa Smith
Christian was great- I came in ready to buy and I didn’t feel any pressure to look at anything else. Natalie expedited the financing process which was also appreciated!! Thanks for my new civic!
-
October 2024 by Zachary Sears
In general Automaster is great, but I had to take one star for an issue today. I had an appt scheduled a month in advance, I arrive and they did not have the part. I understand supply issues, but someone should be checking the schedule, ensure you have what you need, and if you don't have the part, just give me a call. Simple.
The most bothersome part is I never got a simple apology. Just a "sorry, we messed up a bit, we'll do better" probably would have been enough for me. But the rep acted like it was my job to ensure they have their parts available. That is not how customer service works, I don't have time for that.
For now, I will go a bit farther to see if another dealer works a bit better.
Update 1-2 yrs after... , still have not gone back and I have 2 hondas and I am looking for another car too. this kind of service experience leaves long lasting impressions.
-
April 2024 by Ed Wilkens
After narrowing my options to Accord Hybrid and one other car, repeated dealer conversations, multiple test drives I finally chose the Accord. Throughout the process Adam H was friendly, attentive, responsive, accommodating, professional, informative. Our conversations were without pressure as I eventually recognized the right choice. I’ve already recommended Automaster and Adam.
-
March 2024 by Gay Dunn
Our (John/Gay Butts) new car purchase (2024 Honda Civic LX) through the Automaster was a smooth and uncomplicated process. Chris Brown, our salesperson, was knowledgeable, helpful and pleasant. When the sale was complete, we left with more than a new car. We know that the Automaster and staff will help keep us safe on the road for years to come.
-
March 2024 by Margaret B.
I have bought several cars in my driving life, but I've never before found car buying to be a pleasurable experience. My recent purchase of a Honda Ciivic from Adam was completely different from my past experiences. He listened--really listened-- to my needs, talked with me in a respectful, problem-solving manner, showed me several vehicles he thought might meet my needs, and did it all in a pleasant, kind, knowledgable manner. As a salesperson, I found him to be simply super. Other personnel were fine as well. It was an altogether good experience. Good for you, Automaster for hiring such a great staff!
-
March 2024 by Charles Cavanaugh
My experience with Automaster was very positive. I look forward to working with the Automaster team to provide service to my Accord Hybrid in the years to come.
-
February 2024 by Noah Miller
Amazing service, warm people, exactly the way business should be done! Big thanks to Chris Brown for all the help and enthusiasm throughout the process!
