Modern Design is a furniture store known for its excellent customer service and knowledgeable staff. Customers praise the store for its helpful, friendly, and respectful team members who are committed to providing a personalized shopping experience. The staff, including Lejla and Lori, assist customers in selecting the right furniture, from custom recliners to ergonomic chairs, ensuring they find products that meet their needs and fit their spaces. The store offers a variety of high-quality items, such as Stressless chairs endorsed by the Chiropractic Association, and custom pieces that can be delivered quickly, often without long wait times. Modern Design goes above and beyond by sourcing special parts and providing detailed support, which many customers find rare and appreciated. Even when they cannot supply certain items, staff take the time to educate customers about options, types, and delivery times. Overall, Modern Design is recognized for its professionalism, warmth, and dedication to customer satisfaction, making it a trusted place for furniture and interior needs.
Amazingly thorough in customer support. They sourced a part for my chair from Norway. This type of customer service is nearly extinct but not here. Shop Modern Design if you want the human dimension to doing business. Thank you.
February 2024
Impressed with the variety of furniture offerings. The staff was attentive and helpful without being pushy.
January 2024
Lejla helped us today and she was the best!!! Knowledgeable, kind, respectful of our space, and so so helpful as we narrowed down our choices. Thank you Lejla for all of your help and for making our experience in your store such a great one!
