-
January 2024 by Donna Brewster
Terrific customer service - went above and beyond in helping to diagnose and fix a life threatening situation with my wheels! Highly recommend!!
-
January 2024 by Larry
They made me feel like they didn't want to do anything.
-
July 2023 by Phillip R.
Brought my car in there to get tires swapped over to summers. Comes to tell me i am better off keeping my winters tires i go in take a look at my summers some wear and tear on the outer edges but can still last another year. Continues to tell me i need new tires. So i just asked them to balance my wheels and ill keep my summer tires. My mans just starts flaming me for owning a Volkswagen and starts calling it a piece of junk My car key is broken so explained to him how to start the car with the key and he got all pissed cause he couldn't get it to start. So he told me to get my piece of shit out of the garage. Not to mention the fact that buddy is literally sparking up a cig in the GARAGE BAY. Definitely not going back there ever again and also do not recommend going there.
-
July 2023 by Trish Turner
Had a tire on our RV trailer with a screw in it. Thankfully Ray Beane Tire was able to get us in on an emergency basis and fixed the tire within a 1/2 hour so we were able to get back on the road. Thanks John and the team.
-
March 2023 by Jefferson M.
They know what they're doing. John is to the point and will tell you what he is really thinking. I like this place.
-
March 2023 by me lever
After being told by the other near big box shops that they won't touch a tire not purchased through them, John was more than happy to help me out with a tire change. Had no appointment, no history with them, but knew from other reviews that they will change tires not bought from them, I stopped in at 945am, in March, in the middle of a noreastern, he immediately pulled my vehicle into the bay and got to work. Within an hour, I was on my way with my new shoes on, and wasn't pressured into any other purchases. They now have a customer for life. Good to know that not every business wants all or nothing. Some will still take a $125 sale opposed to nothing. Yes, the changeover was a little more, but that's expected.
-
January 2023 by Travis Posch
Great hometown shop, family owned and operated. They operate just like they did back in the good-ole-days, unlike those overpriced big box dealerships just down the road.
-
December 2022 by Gail Buck
Always there for me when I need them. Great service!!!! Thank you!
-
November 2022 by Marion G.
John and the RBT crew have "done right" by me for years- I have had several tire issues (road hazard damage) and they always fit me into their busy appointment schedule so I could get to work. I have never felt like I was upsold ... as a matter of fact, John consistently gives me more affordable options. It is laughable that other reviewers think that 1. the team should mollycoddle their children- (sorry Karen aka Maria S.) or 2. that they should somehow magically appropriate tires they don't sell. I would also add that almost every changeover Winter to Summer and vise-versa my Volvo's TPMS light comes on... for about a week. If it stays on I check tire pressure and top it off if needed... For someone to state a passerby had to tell them that their tire was flat months later (WHAT) is pretty irresponsible on the owner's part.
-
August 2022 by Hank Smith
We were on vacation in the Killington area but made a stop by the Vermont State Fair. Unfortunately I got a flat, changed the spare and went to Ray Beane the next morning when they opened at 7:30 AM to get the tire patched. We were leaving that morning as well, so definitely couldn't wait long. They patched the tire, mounted the tire and put the spare back underneath the vehicle in 30 minutes. Charged me $35 and I was on my way. Can't thank them enough for making this a priority.
-
June 2022 by Robert Perry-Walker
They have been keeping my vehicles on the road for years, honestly and knowledgeable crew.
-
April 2022 by Gabriele Rebbe
Went there today for the second time. First time was sketchy. I had a mouse run up to me and sniff my foot. It smelled bad in there. Overflowing garbage cans. Thought the guy John was just a grumpy old odd guy. Today took the cake. John was rude; the waiting room even more disgusting. I sat by the door to avoid mouse contact. There were three customers who came in after me. They were done before me for some odd reason and I did have an appointment. One of them bought donuts and coffee for the mechanics and was told the tire swap was on the house. I paid $80 to get a change over. If I’d known how John operates, I would have brought a dozen donuts and 4 coffees. I watched the mechanic working on my car. I have never seen anyone work that slow. He replaced all the wipers on my car. He made a trip to the garbage can for each wiper…. my 98 year old grandmother could’ve walked faster.I will never go back there. And neither should John. He has no business anymore running one.
-
December 2021 by Katelynn Brent
I asked if they had any openings today and he yelled at me with a “NO!” And HUNG UP ON ME! BAD SERVICE
-
May 2021 by Daniel Hofman
Needed tire swap. Was quoted $70 over the phone. After waiting a week for my appt., they told me $120 while my car was on the lift because I didn't buy my tires from them (I brought my own tires). Unexpected price gouging.
-
March 2021 by melanie nash
Long term customer, excellent service and professional workmanship.
