Propane in Rutland, VT

“We woke up to no hot water this morning. I called Keyser Energy and they said they would send someone out today.
One of their technicians, Brian came out and checked things out. He was very knowledgeable and pleasant to deal with. He got things fixed in no time. Very fast and friendly service!”

“I wish you folks didn’t close the Rutland office but Mary (wish I had her last name) has been wonderful in getting all my propane needs taken care of. To be honest she’s the reason why haven’t changed propane companies.JSK”

“Rutland, as a city, has a derelict reputation. But the gentleman who helped me rent a pick up truck at the Rutland, Vermont location was EXCEPTIONAL. I left feeling like we were old friends. I only needed the pick up for a few hours to move a sofa & the experience of renting the truck was VERY easy. I don't do "apps" or use my cellphone for check ins & all that. I called, reserved a pickup for Thursday evening, & when I arrived it was a simple process of checking in & doing the "paperwork". I prefer the in-person touch of meeting with a representative so I can ask questions rather than it all being through apps/remotely. Patrick was knowledgeable, patient, & personable- the three most important qualities I look for in a customer service representative. When I arrived he was outside painting the windowsill of the front of the store. He immediately greeted me & I said he'd be right in after closing up the paint can. The store was clean, well lit, & well stocked. When I returned the pickup a few hours later, I would have preferred a bit more lighting outside, but overall I felt safe & confident as I am a woman & I was alone after dark at a closed business. Patrick had already walked me to where I would need to return the truck & walked me to the key drop box so I would know where to find it. He pointed out the security cameras & I felt like that was more for MY peace of mind than for the store making sure the trucks were safe. I've rented UHaul moving trucks in the past in other cities & NEVER had a positive experience with the stores or the representatives. With Patrick you have a gem! Thank you!”

“Phone and tech personnel have been excellent. Have dealt with a variety of persons on the phone and they’re knowledgeable, kind and patient. Much appreciated service”

“Jeff was very helpful and efficient and went above and beyond. We had some difficulties traveling from Massachusetts to Rutland due to detours because of all of the flooding in Vermont. Jeff was super kind and understanding. He is definitely an asset to UHaul and I highly recommend the Rutland Vermont location.”